CrawlJobs Logo

Problem Manager

brose.com Logo

Brose Fahrzeugteile

Location Icon

Location:
Slovakia , Prievidza

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

2300.00 EUR / Month

Job Description:

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Job Responsibility:

  • Drive problem-solving culture across technical areas by coaching and training a network of Six Sigma specialists
  • Select and develop candidates for Six Sigma projects, provide professional training, and mentor them through project execution
  • Certify project achievements and ensure systematic root cause analysis for complex issues, critical customer complaints, chronic errors, severe project-phase problems, and critical supplier defects
  • Ensure necessary progress and a structured approach to analyzing root causes of complex problems and high-impact issues
  • Use Pareto analysis to identify topics with significant financial or technical impact and define improvement projects within the regional Six Sigma network
  • Independently identify and resolve systemic organizational gaps
  • Support and implement projects that enhance company guidelines and standards for problem-solving using best-practice tools
  • Ensure global “Read Across” application to prevent repeated errors
  • Act as a knowledge manager and key contact for complex technical issues, representing the company in customer communication
  • Maintain workplace organization (6S) and comply with safety, environmental, and quality standards
  • Lead internal and external meetings, present findings, and manage escalations effectively

Requirements:

  • Strong analytical and systematic thinking skills
  • ability to connect facts quickly and prioritize effectively
  • Proven experience with Six Sigma (Green Belt or higher), PMP, root cause analysis, and tools like Ishikawa, Pareto, and 8D
  • Technical understanding of mechanics, motors, and electronics
  • Excellent communication and presentation skills
  • confident in leading meetings and interacting with senior management
  • Assertive and stress-resistant, capable of handling escalations and customer visits
  • Language skills: English (B2–C1) required
  • German highly preferred for customer contact
  • Slovak language is a plus
  • Ability to coach and mentor team members and foster continuous improvement
  • Familiarity with problem management processes and statistical tools
  • Willingness to travel to customers when necessary

Nice to have:

  • German highly preferred for customer contact
  • Slovak language is a plus
What we offer:
  • Summer and winter bonus up to 700 €
  • Bonus 500 € - working anniversary after 5 years in Brose
  • Relocation contribution according to internal regulations
  • Bring a friend contribution
  • Financial reward for improvement proposals
  • Annual reward for reaching goals
  • Transport allowance (up to maximum of 80 €/month depending on distance between place of residence and workplace)
  • Child birth allowance in the amount of 150 € after working for 2 years
  • Contribution to supplementary pension saving - III. pillar
  • Full flexible working time - healthy work-life balance
  • Social program benefit plus - additional contribution for leisure-time activities and health
  • Pleasant, modern working environment and supportive corporate culture
  • Wide career opportunities
  • Financial consultation
  • Legal consultation
  • Psychological consultation – Help Line (for family members as well)
  • Brose Kids Club (company nursery, kindergarten)
  • E-learning educational programs - mylearning, Go1
  • Internal language courses: English, German and Slovak
  • Professional trainings in Slovakia or abroad
  • Training focused on soft skills and personal development

Additional Information:

Job Posted:
December 28, 2025

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Problem Manager

Major Incident / Problem Manager

The Major Incident / Problem Manager will report to the ITSM Manager. The primar...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional degree with 5+ years related IT experience
  • Hands on experience in Managing major incidents
  • Analyzed incident and problem reports to proactively identify potential issues, proposing and implementing resolutions to reduce incident volume
  • Proficient in knowledge of the IT infrastructure (hardware, databases, operating systems, Network, Cloud, Virtualization etc) and future IT trends
  • ITIL 4 Foundation certification mandatory
  • Has a broad knowledge and understanding of IT concepts and architectures, coupled with proven experience of successfully managing incidents and problems
  • Has general awareness of the nature of business-critical incidents, and of their implications for the business
  • Relevant ITIL knowledge and certifications
  • Experience in managed service preferred
Job Responsibility
Job Responsibility
  • Ensures post-review of major problems
  • Ensures reactive and proactive management of IT problems and known errors
  • Coordinates efforts of all Problem Analysts, including suppliers and external teams, to ensure timely resolution of problems
  • Closes all problem records
  • Owns the Known Error Database and ensures its maintenance
  • Carries out the Process Manager responsibilities for the Problem Management process
  • Define and maintain the problem management procedure
  • Periodically review effectiveness and efficiency of the problem management process
  • Continuously improve the problem management process
  • Coordinate between various support teams to identify the root cause of a problem and find a workaround or solution
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right
New

Problem Management Consultant

The Problem Manager is responsible for managing the lifecycle of all problems wi...
Location
Location
Salary
Salary:
Not provided
beacontechinc.com Logo
Beacon Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of ITIL Problem Management processes
  • Proven experience in Root Cause Analysis and problem-solving methodologies
  • Familiarity with tools like ServiceNow, Jira, and reporting dashboards
  • Excellent communication and stakeholder management skills
  • Ability to analyze trends and proactively identify potential risks
Job Responsibility
Job Responsibility
  • Problem Lifecycle Management: Own and coordinate detection, logging, classification, investigation, and resolution of problems
  • Root Cause Analysis: Conduct structured investigations (e.g., 5-Whys, Fishbone diagrams) for major incidents and recurring issues
  • Collaboration: Work closely with Incident, Change, and Service Management teams to implement permanent solutions
  • Knowledge Management: Maintain Known Error Database (KEDB) and create Knowledge Base articles for new processes
  • Monitoring & Reporting: Track overdue problems, monitor SLA compliance, and provide regular reports to leadership
  • Change Coordination: Initiate and manage changes required for permanent fixes in collaboration with Change Management
  • Continuous Improvement: Review and refine problem management processes and tools to enhance efficiency
What we offer
What we offer
  • Career advancement opportunities
  • Extensive training
  • Excellent benefits including paying for health and dental premiums for salaried employees
  • Fulltime
Read More
Arrow Right

Incident Manager

We are seeking a proactive and detail-oriented Incident Manager to take ownershi...
Location
Location
United States , Princeton
Salary
Salary:
82.35 USD / Hour
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 3–5 years of experience in IT service management or incident management roles
  • Strong understanding of ITIL framework
  • ITIL certification preferred
  • Excellent communication, leadership, and problem-solving skills
  • Ability to perform under pressure in a fast-paced, 24/7 environment
  • Experience with service management tools (e.g., ServiceNow, BMC Remedy, Jira Service Management)
Job Responsibility
Job Responsibility
  • Manage and coordinate the response to high-impact incidents, ensuring timely resolution and communication
  • Act as the central point of contact during major incidents, coordinating cross-functional teams and technical resources
  • Drive root cause analysis (RCA) and post-incident reviews to identify corrective and preventive actions
  • Maintain detailed incident logs, timelines, and reports for transparency and compliance
  • Develop and maintain incident management policies, procedures, and workflows
  • Provide regular updates to senior management and stakeholders on incident status and progress
  • Collaborate with Change and Problem Management teams to ensure a seamless ITIL service management approach
  • Lead the continual improvement of incident management processes, tools, and performance metrics
Read More
Arrow Right

Incident Manager

Ivy Partners est une société de conseil Suisse qui contribue à l’évolution des e...
Location
Location
Switzerland , Genève
Salary
Salary:
Not provided
ivy.partners Logo
IVY Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years’ experience in banking environment
  • Good technical knowledge, understanding of IT infrastructure and banking applications
  • Good knowledge of IT Service Management processes (ITIL certification would be an advantage)
  • General understanding of banking activities and operations
  • Excellent communication and interpersonal skills, able to take coordination role in stressful situations and to convey complex information clearly to both technical and non-technical stakeholders
  • Established problem solving skills with the ability to quickly understand issues and come up with ideas
  • Client servicing oriented able to manage relationships with various IT and business stakeholders
  • Team-player, taking ownership and working in a collaborative way
Job Responsibility
Job Responsibility
  • Overseeing the management of the highest priority incidents
  • ensuring appropriate handling and supporting IT teams from their identification to their resolution
  • Acting as the primary point of contact in Major Incidents resolution process
  • ensuring transverse coordination among technical teams (incl. task force conduct), managing end-to-end communication and liaison with Business Lines as well as Tech management
  • Managing the in-depth review of Major Incidents
  • supporting Tech managers in root cause analysis, impact assessment and definition of improvement actions
  • ensuring their presentation at the IT incident committee with Tech top management
  • Maintaining close relationship and regular interactions with stakeholders in Business Lines
  • conducting IT Production State Review meetings and providing KPIs, thematic analysis as well as incident reports
  • Ensuring the coordination of Problem Management activities
What we offer
What we offer
  • La bienveillance | Soucieux de nos employés, nous leur garantissons un environnement favorable où chacun est valorisé et se voit offrir des formations et des perspectives d’évolution en Suisse ou à l’international
  • La confiance | Travailler avec nous, c’est développer un partenariat fondé sur la confiance, le professionnalisme et la transparence à chaque instant
  • L’innovation | Nous garantissons une transformation numérique efficace grâce à l’innovation technologique couplée à la créativité
  • La responsabilité | Le collectif est à la base de tout ce que nous entreprenons, et nous prenons cette responsabilité au sérieux en mettant tout en œuvre pour avoir un impact positif
  • Fulltime
Read More
Arrow Right

Consultant Specialist

Some careers have more impact than others. If you’re looking for a career where ...
Location
Location
China , Guangzhou
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • 5- 7+ years IT experience in a Global company
  • 5 years of relevant Service Management experience
  • Microsoft Office Suite, Excel, PowerPoint, Visio, and Project
  • Expert in IT Service Management Policies, Process Design & Development
  • Knowledge/experience in documenting business and functional requirements, processes, and interfaces
  • Subject Matter Expert across the Service Management lifecycle
  • Demonstrated ability to be an effective team member and lead solutions for complex initiatives, services requests, business or technical issues
  • Excellent planning, organizing, and project management skills
  • Ability to interact effectively with geographically and culturally diverse Business Units
  • Strong customer, quality and results orientation
Job Responsibility
Job Responsibility
  • Incident Management: Provide 24*7 support in managing all incidents reported for the PayMe team. Co-ordinate with the support teams for triage and manage communication with various stakeholders throughout the lifecycle of the incident
  • Problem Management: Ensure all incidents have a problem ticket logged and subsequent actions followed up with the ITID Problem Management team and the involved support teams. Responsible to manage SLAs and target times set for each problem ticket
  • Availability Management: Liaise with the Global Outage management team to ensure all complete/degraded outages are captured accurately for reporting purposes
  • Documentation Management: Makes updates to the support model and other documentation to accurately reflect the current application functionality
  • Understand current Service Management tool sets
  • Subject Matter Expert on defined Process and Tool(s) interactions and flow
  • Assist with leading Service Improvement activities thereby ensuring the highest level of service is provided to our customers
  • A proactive problem solver: demonstrates and fosters proactive behavior and partnering within their direct team
  • influences same with peers
  • Project Management skills: able to define, drive and lead small – medium Service Management initiatives and projects with internal and external teams
What we offer
What we offer
  • HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment
  • Fulltime
!
Read More
Arrow Right

Consultant Specialist

We are currently seeking an experienced professional to join our team in the rol...
Location
Location
China , Guangzhou
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • 5- 7+ years IT experience in a Global company
  • 5 years of relevant Service Management experience
  • Microsoft Office Suite, Excel, PowerPoint, Visio, and Project
  • Expert in IT Service Management Policies, Process Design & Development
  • Knowledge/experience in documenting business and functional requirements, processes, and interfaces
  • Subject Matter Expert across the Service Management lifecycle
  • Demonstrated ability to be an effective team member and lead solutions for complex initiatives, services requests, business or technical issues
  • Excellent planning, organizing, and project management skills
  • Ability to interact effectively with geographically and culturally diverse Business Units
  • Strong customer, quality and results orientation
Job Responsibility
Job Responsibility
  • Incident Management: Provide 24*7 support in managing all incidents reported for the PayMe team
  • Co-ordinate with the support teams for triage and manage communication with various stakeholders throughout the lifecycle of the incident
  • Problem Management: Ensure all incidents have a problem ticket logged and subsequent actions followed up with the ITID Problem Management team and the involved support teams
  • Responsible to manage SLAs and target times set for each problem ticket
  • Availability Management: Liaise with the Global Outage management team to ensure all complete/degraded outages are captured accurately for reporting purposes
  • Documentation Management: Makes updates to the support model and other documentation to accurately reflect the current application functionality
  • Understand current Service Management tool sets
  • Subject Matter Expert on defined Process and Tool(s) interactions and flow
  • Assist with leading Service Improvement activities thereby ensuring the highest level of service is provided to our customers
  • A proactive problem solver: demonstrates and fosters proactive behavior and partnering within their direct team
What we offer
What we offer
  • Flexible working
  • Continuous professional development
  • Opportunities to grow within an inclusive and diverse environment
  • Fulltime
!
Read More
Arrow Right
New

Senior Solutions Designer

Our client is looking for a Senior Solutions Designer for a 4 month contract in ...
Location
Location
Canada , North York
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
February 22, 2026
Flip Icon
Requirements
Requirements
  • Understanding of Siebel Application Architecture
  • hands on Siebel Administration
  • Siebel development environment setup
  • Web Services and workflows design
  • hands on Siebel Remote Client
  • Knowledge of, and experience with the following computing environments: Database: Oracle, CRM: Oracle Siebel, Siebel Public Sector, Siebel Tools, Siebel Remote Client, Open UI, BIP, OPA, Mid Tier: BPM, Operating Platforms: Unix (Solaris, AIX), Web/Application Servers: WebLogic, Microsoft IIS
  • Working experience with toolsets that support object-oriented languages and web application development including: Configuration/Builds: Harvest (or similar), Ant, UML modeling tools, Eclipse, JUnit, Log4J
  • Senior experience from various areas of Service Management, such as Release and Deployment Management, Change Management, Configuration Management, Availability Management, Capacity Management, Problem and Incident Management, Service Level Management
Job Responsibility
Job Responsibility
  • Technical Leadership, coordination, and facilitation as required for the RLSO Maintenance and Support tasks
  • Collaborate with RLSO solution vendor, project teams, solution architects, SDC/ITS, LTC IAST staff and third parties engaged to facilitate agreement on and acceptance of the solution for RLSO technical issues or enhancements
  • Provide technical support coordination for QA and UAT testing, including engagement of IAST, Data MoD, RLSO support teams
  • Provide support for cloud pipeline management and deployment support
  • Contribute to the completion of deliverables (such as requirements document, solution concept document, infrastructure build) for RLSO support and Maintenance activities
  • Lead the completion of the desktop package certification and installation
  • Lead the maintenance of environment readiness (HW, SW, ENA connectivity, VPN, VDI access for Vendor and internal teams)
  • Completion of all connections to all non-core and/or legacy components identified for the RLSO Maintenance and Support requirements
  • Provide technical expertise in the release and deployment management, change management, problem and incident management, service level management, and service transition from project team to operations team and related processes on-going
  • Provide Technical expertise in the management of changes from agreed scope, schedule or quality for infrastructure, network, and access updates through Change request process – provide technical assistance in the issuance of change requests and management approvals
What we offer
What we offer
  • Earn a competitive rate within the industry
  • Potential for extension
  • Fulltime
Read More
Arrow Right

Sr. Director - Program Management

Join our dynamic team within hybrid cloud, leading a high-impact initiative focu...
Location
Location
United States
Salary
Salary:
167500.00 - 405500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing complex, multidisciplinary programs with a focus on cost-saving initiatives
  • Exceptional ability to communicate clearly and persuasively with diverse audiences, from technical teams to senior executives
  • Demonstrated ability to rally stakeholders and drive change in a matrixed organization
  • A creative problem solver who can challenge traditional approaches and introduce innovative solutions
  • Adept at understanding and navigating the complexities of a large organization to achieve results.
Job Responsibility
Job Responsibility
  • Lead multiple cross-functional programs aimed at optimizing multiple operations around HPE, such as Cloud spend optimization, lab transformation and SaaS tools spend transition
  • Develop and execute technical strategies, operational plans, and resource allocation to achieve program objectives
  • Collaborate closely with stakeholders across the company to overcome roadblocks, align priorities, and maintain momentum
  • Communicate program progress, challenges, and successes to senior leadership through effective reporting and storytelling
  • Influence without direct authority by building strong relationships and fostering alignment across diverse teams
  • Challenge the status quo by bringing a fresh perspective to entrenched workflows, fostering innovation to drive business improvements.
What we offer
What we offer
  • Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
  • Programs catered to helping you reach career goals
  • Unconditional inclusion fostering individual uniqueness.
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.