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Privileged Access Team Lead

https://www.hsbc.com Logo

HSBC

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Location:
Poland

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

IAM Technology is a global engineering and development team providing Identity and Access Management technology for HSBC. We provide and support many of the Bank’s most critical IAM infrastructure services including Active Directory, Privileged Access Management (PAM) and Access Governance. We are passionate about providing high-quality, automated, and self-service solutions to our customers. Specialist Engineers within PAM Technology sit in one of three key functions - SRE, Engineering or Development, working in an Agile pod within a globally diverse team. There are opportunities to specialise in one area or rotate to build a broad range of technical skills in this diverse and exciting field.

Job Responsibility:

  • Further develop and mature a high performing development function able to service the needs of the existing and future in-house built PAM services
  • Bring deep understanding of development life cycle to influence architectural and design decisions in the team
  • Lead a function, including line management responsibilities
  • Define and optimise procedures to enhance team efficiency including managing performance improvement plans
  • Develop and manage major incident action plans, chair post-incident reviews, and drive improvement actions
  • Oversee significant changes, ensuring risk assessments are conducted and change management compliance is maintained
  • Represent changes in CAB meetings
  • Improve service health and resilience by implementing new ways of working and adoption of new technology
  • Lead risk management and present to senior stakeholders, as well as representing our in-house services to internal and external audit
  • Define and execute roadmaps and strategies
  • Serve as a key participant in PAM strategy programmes
  • Develop and maintain robust relationships with all PAM vendors, including contractor agencies and internal stakeholders
  • Liaise between technical teams and senior management, translating technical details into business-relevant insights
  • Manage out-of-hours work when required.

Requirements:

  • 5 years+ experience working within a Cyber Security development team
  • In depth knowledge of DevOps life cycle management and implementation of automated release
  • Recent experience delivering significant service improvement of an in-house developed IT service including stakeholder engagement and relationship management
  • 3 years+ experience of managing people and teams, including goal setting and performance tracking
  • Extensive experience in working with internal and external audit, providing walk thoughts, reports and evidence
  • Championing of Agile methodology - either through owning scrum master or product owner role previously and ability to find innovative ways to manage workload across diverse teams
  • Strong background service ownership including managing crisis calls, with root cause remediation plans, delivering major changes without service impact and maintaining high levels of service compliance
  • Positive approach to building strong and lasting relationships with key stakeholders to give a deep understanding of requirements we need to service.
What we offer:
  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking.

Additional Information:

Job Posted:
November 08, 2025

Expiration:
February 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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