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Private Wealth Management Associate

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U.S. Bank National Association

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Location:
United States , Santa Barbara

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Category:

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Contract Type:
Not provided

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Salary:

25.77 - 34.33 USD / Hour

Job Description:

Private Wealth Management (PWM) Associate is a service and support representative functioning as the primary, daily contact between Wealth Management, Trust, Banking, or Investment clients and U.S. Bank. Working within delegated authority and/or standard department guidelines, incumbent handles day-to-day client calls and transactions and problem resolution, escalating items beyond specified authority to the assigned Private Wealth Management Advisor or respective specialist. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Job Responsibility:

  • Primary, daily contact between Wealth Management, Trust, Banking, or Investment clients and U.S. Bank
  • Handles day-to-day client calls and transactions and problem resolution
  • Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship
  • Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures

Requirements:

  • Associate's degree, or equivalent work experience
  • Five or more years of relevant experience
  • Excellent verbal, written and interpersonal communication skills
  • Proven customer service and problem resolution skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Advanced knowledge of departmental and bank products and services
  • Sufficient understanding of departmental procedures and systems to operate with very limited supervision
What we offer:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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