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The Infrastructure Technology Lead Analyst plays a critical role in fulfilling the firm’s commitment to safety and soundness by ensuring Citi delivers efficient and high-quality solutions and technologies, coordinating foundational macro technology strategies, ensuring Citi’s readiness to safely leverage new technologies, and making Citi a competitive destination for the best technical talent. The successful candidate will focus on designing, implementing, and maintaining virtualization private/hybrid platforms, with primary emphasis on VMware VCF, Hypervisor based, and containerization technologies.
Job Responsibility:
Lead the engineering designs, proof of concept, deployment, and ongoing management of VMware and Containerized environments
Design, certify, and implement highly available and scalable infrastructure solutions to support critical business applications
Ensure efficient resource utilization across virtual and cloud environments to meet performance, security, and availability requirements
Develop automation scripts and tools to streamline operations, reduce manual intervention, and improve infrastructure reliability
Utilize configuration management tools (e.g., Ansible, Terraform) to automate the provisioning and management of virtual, cloud, and containerized environments
Implement comprehensive monitoring solutions to proactively detect and resolve issues across virtual, cloud, and container environments
Troubleshoot and resolve complex technical problems, ensuring minimal downtime and maximum performance
Regularly analyze system performance and make recommendations for improvements
Create and maintain detailed documentation of infrastructure designs, configurations, and procedures
Mentor junior engineers and provide technical guidance to cross-functional teams
Evaluate products, develop prototypes, contribute to design initiatives, and assist with implementation where required
Work with various cross functional infrastructure teams to identify and resolve problems
Consult with end users and clients to identify and correct systems problems or propose solutions
Assist in the development of software and systems tools used by integration teams to create end user packages
Requirements:
Minimum 7+ years of progressively advancing experience in large-scale, enterprise class roles supporting private cloud IT infrastructure
Expert knowledge of VMware vSphere, vSAN, VCF, NSX, and virtual Load Balancers (AVI and/or F5)
Hands on experience with infrastructure automation tools (e.g., Ansible, Terraform)
Current expertise in Deployment, Configuration, LifeCycle Management of VMware related products including the VMware Cloud Foundations stack
Proficiency with server hardware including modern Dell and HP platforms, GPUs, and Network Interface Cards/Drivers
Familiarity working in Financial Services or other large, complex and/or global environments required
Possess soft skills interfacing with project management, project planning, and writing technical documentation