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Private Events Manager

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Maison Estelle

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Private Events Manager for Maison Estelle, a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

Job Responsibility:

  • Oversee the full event planning lifecycle, coordinating enquiries, client communication, logistics, and on-the-day execution
  • Ensure best standard of service is provided to members / clients from first impression, and thereafter through all mediums of communication in the organisation and then to final delivery, always act as ambassadorial role for the club
  • Assist in analysing month end reports, forecasting and reviewing and implementing action plans
  • Continually review, monitor, and update event pricing strategy to ensure maximum opportunity to convert business (market research & competitive analysis)
  • Identify potential business development opportunities and follow up
  • Consistently achieve a high level of customer satisfaction by exhibiting a positive attitude and building trust, ensuring commitments are met and expectations are exceeded by understanding members / client’s needs and priorities
  • Use market research & competitive analysis to continually review, monitor, and update event pricing strategy to ensure maximum opportunity to convert business
  • Work closely with the operations team in the club to bring events to life
  • Act as ambassador for the club and consistently achieve a high level of customer satisfaction

Requirements:

  • Proven experience working as an Events Manager in a luxury / lifestyle multi-outlet food and beverage operation
  • Must be able to work flexibly including evenings and weekends due to the operational hours of the club
  • Excellent communication skills and comfortable talking to colleagues, senior management, and members
  • A genuine passion for hospitality and hosting
What we offer:
  • Exclusive staff rates and biannual socials
  • Stocked colleague spaces and staff food
  • Engage in forums shaping The Estelle Way
  • Biannual company socials plus smaller social and sports groups
  • Exclusive staff rates and F&B discounts across Ennismore brand
  • Birthday day off
  • Fed during your shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Recommend-a-friend bonus scheme
  • Inclusion in the tronc scheme

Additional Information:

Job Posted:
March 21, 2026

Expiration:
April 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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