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The Private Dining Coordinator is an essential member of the Commercial Department, responsible for promoting the hotel and its services to potential guests. This role focuses on generating new business, responding to inquiries, and driving revenue across the hotel and its outlets. Strong communication and collaboration with internal teams and external vendors are essential to ensure that all spaces are utilized efficiently and events run seamlessly. In addition, the Private Dining Coordinator oversees the setup and execution of each event to ensure an exceptional guest experience. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Commercial Director.
Job Responsibility:
Sales & Client Communication: Serving as the main point of contact, managing inquiries, negotiating contracts, and building strong client relationships
Operational Execution: Creating detailed Restaurant Event Orders (REOs), managing AV equipment, and overseeing the team to ensure service standards are consistently met
Outreach: Conducting daily solicitation to new and existing accounts and promoting awareness in corporate, incentive, and association markets
Technology: Answering phone calls and responding to chats and emails through our unique computer systems
Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of
Requirements:
Ability to work in a fast-paced environment while maintaining strong attention to detail
Strong time management, communication, and organizational skills
Fluency in reading, writing, and spoken English is required
Experience in a similar role is a plus
Nice to have:
Experience in a similar role is a plus
What we offer:
Medical, Dental, Vision and 401K with employer matching all starting at 30 days
Time off plans starting at day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace