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Private Clinic Assistant

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Location:
United Kingdom , London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

30000.00 - 32000.00 GBP / Year
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Job Description:

Our client has an exciting opportunity for a Private Practice Assistant to join their fast paced and incredibly busy team, based in Central London. The successful applicant will play a crucial role in supporting the smooth day-to-day operations of the practice, ensuring a highly efficient service is delivered to each patient, whilst contributing to the overall functioning of the practice, as directed by the Manager.

Job Responsibility:

  • Acting as the first point of contact by answering all incoming phone calls
  • Provide high-quality customer service by handling daily inquiries and walk-ins
  • Check and respond to emails and online inquiries promptly
  • Manage appointments by scheduling, sending confirmations, and maintaining accurate records
  • Handle scanning and emailing of documents
  • Keeping accurate and up-to-date records in the system
  • Place and track orders
  • Taking payments, raise invoices, and process refunds as needed
  • Manage incoming and outgoing mail, ensuring timely distribution and processing
  • Restocking rooms with consumable supplies, as needed
  • Conduct regular stock checks
  • Assist in drafting and writing reports when necessary
  • Provide reception cover, particularly over lunchtime

Requirements:

  • Have a naturally warm, helpful and empathetic nature
  • Genuinely enjoy interacting with people and assisting them
  • Can deliver outstanding customer experience
  • Have strong and confident interpersonal, communication and PC skills
  • Can demonstrate resilience in the workplace and find it second nature to work hard and be conscientious
  • Can demonstrate strong and accurate organisational skills (the ability to juggle multiple balls, whilst not compromising on accuracy)
  • Can remain calm in pressurised situations
  • Likes to keep busy, this is a role for someone with a strong work ethic
  • Thrives in contributing to an efficient workplace – a genuine team player
  • Have a willingness to learn technical aspects to the role
  • Have the ability to work independently and take initiative

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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