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This is an exciting opportunity to join us as a Private Banking Executive Manager. You will be responsible for leading a team of Private Banking Executives in delivering on commercial, risk and collaboration targets of the business whilst providing an exceptional level of service to Singapore and Internationally focussed HNW, UHNW and Family Office clients. This includes leading and delivering key strategic business initiatives, and continually driving business strategy/agenda.You will also be the key point of escalation for complex issues, where you are expected to have an in depth understanding of the client journey across multiple internal departments and processes.
Job Responsibility:
Leading a team of Private Banking Executives in delivering on commercial, risk and collaboration targets
Providing an exceptional level of service to Singapore and Internationally focussed HNW, UHNW and Family Office clients
Leading and delivering key strategic business initiatives
Driving business strategy/agenda
Being the key point of escalation for complex issues
Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials
Coordination of schedules for relationship managers and clients
Processing of transactions, management of expense reports, and routine requests
Information gathering on relevant market trends, competitor offerings, and industry news
Analysis of client data, preparation of reports on portfolio performance, and provision of insights
Management of inbound and outbound communication
Provision of support to relationship managers with planning, tracking and the execution of complex client projects
Support to clients with everyday product and services tasks
Guidance to new customers through account opening procedures
Management and maintenance of client relations
Maintenance of confidentiality and security of client data
Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
Lead a team performing complex tasks
Identify ways to mitigate risk and developing new policies/procedures
Take ownership for managing risk and strengthening controls
Collaborate with other areas of work
Engage in complex analysis of data
Communicate complex information
Influence or convince stakeholders to achieve outcomes
Requirements:
Excellent understanding of the Private Bank product set including investment solutions, banking and credit and wealth planning
Prior years of experience in leadership, management and communication skills and be able to build good relationships with a multitude of stakeholders both internal and external
Good working knowledge of banking and operational procedures, and be able to apply this knowledge when making risk based decisions
Proven track record of development of employees to reach their full potential
Excellent understanding of the client base – key service providers / teams
Excellent understanding of risk and control frameworks and procedures
Legal Right to Work in Singapore
What we offer:
Structured hybrid working with fixed 'anchor' days onsite
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Opportunity to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility and explore operations
Office designed to optimise colleague well-being
Located in an integrated live-work-play development with shops, restaurants, gyms