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Private Bank Investments Platform Delivery Manager

Singapore, Singapore · Job Posted January 03, 2026
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Job Description

You’ll support the Singapore Private Bank in delivery of key initiatives relating to the Private Bank Singapore platform alongside various governance and oversight responsibilities. This will involve working closely with stakeholders locally and across Private Bank and colleagues in the 2nd and 3rd line of defence to deliver robust risk management capability whilst driving continuous improvement in the application of the enterprise risk management framework (ERMF) projects. You’ll help design and execute the strategy and must ensure all activities are carried out in full compliance of local regulation.

Job Responsibility

  • Take responsibility for end-to-end local Platform management including – strategy design & execution, scalable and stable platform for client & colleagues, regulatory risk mitigation & management, platform development
  • Business ownership of system, processes & procedures on the platform and end to end client journey management, oversight, business continuity & service recovery
  • Management, understanding and interpretation of local & group regulatory requirements & standards
  • Driving Platform strategy and change agenda, seeking innovative solutions to differentiate, streamline and de-risk the platform to directly contribute to client experience, Banker efficiency and managing / reducing regulatory risk
  • Using KPIs and data to monitor and measure of the platform effectiveness and change improvements
  • Managing, reporting and representing the platform performance at relevant governance fora
  • External (where required) and internal stakeholder management including regulators, senior leaders, client facing colleagues and infrastructure partners
  • Provision of guidance, coaching and support to improve colleagues' delivery quality
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
  • Collaborate closely with other functions/ business divisions
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
  • Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments
  • Consult on complex issues
  • providing advice to People Leaders to support the resolution of escalated issues
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda
  • Take ownership for managing risk and strengthening controls in relation to the work done
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises to solve problems creatively and effectively
  • Communicate complex information
  • Influence or convince stakeholders to achieve outcomes

Requirements

  • Experience in Operations / platform delivery / business facing roles working with Front Office, Product teams and supporting Agile Delivery team in a private bank/ wealth management environment
  • Ability to make evaluative judgements based on the analysis of factual and qualitative information and identify solutions based on sophisticated analytical thought comparing and selecting alternatives
  • Legal Right to Work in Singapore
  • Experience in strategy design & execution, scalable and stable platform management, regulatory risk mitigation & management, platform development
  • Business ownership of system, processes & procedures on the platform and end to end client journey management, oversight, business continuity & service recovery
  • Management, understanding and interpretation of local & group regulatory requirements & standards
  • Experience in driving Platform strategy and change agenda
  • Experience in using KPIs and data to monitor and measure platform effectiveness
  • Experience in managing, reporting and representing the platform performance at governance fora
  • Experience in external and internal stakeholder management including regulators, senior leaders, client facing colleagues and infrastructure partners
  • Ability to provide guidance, coaching and support to improve colleagues' delivery quality
  • Ability to advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
  • Ability to lead a team performing complex tasks, using well developed professional knowledge and skills
  • Ability to identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda
  • Ability to take ownership for managing risk and strengthening controls
  • Ability to collaborate with other areas of work
  • Ability to engage in complex analysis of data from multiple sources to solve problems creatively and effectively
  • Ability to communicate complex information
  • Ability to influence or convince stakeholders to achieve outcomes
  • Must demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
  • Must demonstrate the Barclays Mindset – to Empower, Challenge and Drive

What we offer

  • Structured approach to hybrid working
  • Supportive and inclusive culture and environment
  • Opportunity to explore flexible working arrangements
  • Opportunity to embrace mobility, exploring every part of our operations as you build your career
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