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Citi Logo Citi · IT - Administration

Private Bank Client Onboarding Senior Analyst

Hong Kong SAR, Kowloon · Job Posted May 29, 2026
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Job Description

Citi's Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Job Responsibility

  • Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
  • To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank's AML/KYC standards, local laws and regulations.
  • Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence.
  • Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
  • Manage ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process and keep the guidelines/procedures up to date.
  • To deliver training to junior team members. Be Subject Matter Expert to senior stakeholders.
  • Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior onboarding service and resolution of complex KYC related issues, guided by service level agreements and efficiency/accuracy standards.
  • Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements.
  • Establishes and maintains close working relationship with internal stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
  • Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
  • Establishes risk management practice, ensures a strong and robust processing environment with effective controls. Engage in ongoing transformation to strengthen and improve controls, including process and system enhancements.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

Requirements

  • 5-8 years of KYC experience in new client onboarding, periodic review or AML compliance, preferably in private banking
  • Good interpersonal communication skills. Able to communicate with internal and external business partners.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Advanced execution skills in a multi-tasking mode. Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management and/or regulators. Ability to coach and develop people, identifying and retaining talent. Able to partner with businesses and other support functions at senior levels in setting strategy and priorities.
  • Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour/shift/over weekend and on public holidays. To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior's forum for appropriate action and advice.
  • Proficient knowledge of English (written and spoken).
  • Bachelor's/University degree or equivalent experience

What we offer

  • access to telehealth options, health advocates, confidential counseling and more
  • expanded Paid Parental Leave Policy
  • programs to help employees manage their financial well-being and help plan for the future
  • access to an array of learning and development resources
  • generous paid time off packages
  • resources and tools to volunteer in the communities
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