Private Bank Client Know Your Customer Quality Assurance Analyst

The Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialists is an operations subject matter expertise on Know Your Customer (KYC), Anti-Money Laundering (AML), Account Opening & Documentation Review, responsible to support the client onboarding of Citi Private Bank clients. Deals with problems independently and has latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.