Privacy Operations Specialist Job at Aquent (Seattle)

Job Description

Our client is looking for a skilled and motivated Privacy Operations Specialist to support a dynamic, fast paced privacy program. If you’re a strategic, detail-oriented professional who thrives in ambiguous environments, communicates effectively across all levels of an organization, and brings a continuous improvement mindset to your work — we’d love to hear from you. As a Privacy Operations Specialist, you’ll serve as the primary point of contact for the Marketing Strategy team, managing complex data use requests that require cross-functional collaboration. You’ll drive a thorough review process in partnership with legal and engineering teams, while actively contributing to the future of privacy. We’re looking for someone who is passionate about privacy, can navigate challenging problems both independently and collaboratively, and has a track record of building and implementing automated processes that drive scale and efficiency.

Job Responsibility

Own and manage the end-to-end execution of the privacy review process, ensuring requests are accurately captured, triaged, and processed in a timely manner
Monitor incoming requests to confirm prioritization, completeness, and compliance with intake requirements, following up with submitters to resolve any gaps
Align incoming requests against business priorities and communicate status, timelines and transparently to stakeholders
Partner with cross-functional teams — including legal, engineering, product, and operations — to drive alignment and accountability throughout the review lifecycle
Play a critical support role in a high-visibility, emergency aversion process tied to domestic and international privacy-related incidents, including potential on-call or 24/7 monitoring responsibilities
Coordinate with global leaders and cross-regional teams during active emergency scenarios, demonstrating composure and sound judgment under pressure
Continuously evaluate workflows and identify opportunities to streamline, automate, and improve operational processes in collaboration with technical teams
Support the development of privacy communications and branding initiatives, bringing a design sensibility to materials that are clear, compelling, and on-brand
Draft and refine written communications including team updates, stakeholder documentation, training materials, and program announcements

Requirements

5+ years of experience in program or project management, ideally in privacy, marketing, or data governance
Strong understanding of privacy principles, frameworks, and review processes
Demonstrated ability to manage complex, multi-stakeholder workflows in a fast-paced environment
Exceptional verbal and written communication skills, with the ability to tailor messaging for audiences at all levels including senior leadership
Experience supporting incident response or emergency management processes, with comfort managing on-call responsibilities
Proven track record of driving process improvements and automation opportunities
Proficiency with workflow management tools and collaboration platforms
Strong analytical thinking and problem-solving skills

Nice to have

Experience developing branded content or internal education programs
Familiarity with privacy regulations such as GDPR, CCPA, DMA or similar frameworks
Experience in a global organization with cross-regional teams
CIPP or other privacy certification

What we offer

W2, weekly pay, benefits, 401k w/ match
subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match

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Privacy Operations Specialist

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