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Privacy Lead - Privacy and Customer Trust

Australia, New South Wales · Job Posted May 16, 2026
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Job Description

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

Job Responsibility

  • You will be a trusted advisor and primary point of contact for assigned Business Units (BUs) and work closely with them to understand their strategy and align Privacy and Customer Trust priorities to assist with the Business units' compliance with the Group Privacy Program
  • As you develop your understanding of the BU strategy and priorities you will provide practical solutions to help meet business priorities, within risk appetite and compliance with the Woolworth Group Privacy Program
  • Providing expert and in the moment guidance on privacy related obligations and other relevant considerations including during strategy / solution planning
  • Conducting effective Privacy Impact Assessments (PIAs) and supporting in complaint and incident management and training exercises
  • Support the strategic direction for privacy uplift across the BU and the broader Group
  • Manage and work with a team to deliver key privacy capabilities to ensure privacy risks are effectively understood and managed responsibly
  • Reporting and evaluation of key initiatives to enhance and drive continual improvement
  • Support the development of general and tailored training programs and their ongoing enhancement, and delivery of that training within the relevant BU
  • Stakeholder engagement within BU as well as more broadly across the Woolworths Group
  • Consultation and guidance to roll out key capabilities including training, change management activities, communications as they relate to particular programs of work across the BU (e.g. PIAs, Privacy by Design, Woolworths Privacy Centre deliverables and other initiatives)

Requirements

  • 5 - 10 years experience in Privacy or closely related fields
  • You will be capable of identifying and driving commercial options which take into account multiple perspectives and scenarios
  • Your analytical skills should be sharp, with the ability to identify potential risks and propose effective mitigation strategies
  • You intrinsically understand and will coach others on the value our team adds in driving the achievement of strategic business objectives
  • You will have a bias for action, moving beyond the theoretical application of privacy laws and compliance to actions which make a difference for our customers, our teams, and our communities
  • Proficient knowledge of Privacy Act, Australian Privacy Principles, OAIC guidance
  • Experience in PIA methodologies and privacy by design
  • A strong understanding of risk management and best practice approaches

What we offer

  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
  • 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy that gives you more space for what matters to you

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