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GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans. About the Role: As the Privacy Compliance Program Manager, you will report to the Director, Privacy Compliance Programs, and collaborate and work cross-functionally across multiple teams, including product, marketing and data teams. Your work will be integral to ensuring GoodRx's commitment to data privacy.
Job Responsibility:
Scope, manage, and drive to completion the end-to-end delivery of compliance projects with cross-functional stakeholders with excellent project management skills
Identify, drive, and manage privacy program maturation, including mapping policies, standards, guidelines, and controls to privacy standards
Identify technical dependencies and align with stakeholders on remedial actions
Collaborate with cross-functional stakeholders, such as Engineering, Product, Legal and Ads/Marketing teams to develop holistic solutions and processes that ensure privacy by design
Manage privacy audits and preparation, including technical pixel, SDK, and cookie audits
Review, update, develop and implement internal privacy and data governance policies, standards, procedures, and trainings, including developing customized programs and materials for specific teams
Communicate complex privacy topics and influence compliant, practical solutions to executive audiences
Develop and report metrics and KPIs related to data privacy
Proactively monitor regulatory and industry trends and new requirements in the data privacy space to ensure industry-leading privacy practices
Manage consumer privacy requests, such as deletion requests, and develop consumer-friendly education materials and FAQs on data privacy rights
Requirements:
Bachelor's degree in a related field with 5+ years of experience or a Master's degree in a related field with 3+ years of experience, or the equivalent in total years of experience
5+ years of experience in a privacy compliance program management or related technical disciplines
Technical experience with data flows, adtech, pixels, and SDKs
Experience working cross-functionally and managing complex programs
Experience developing internal policies and procedures, and training programs and communications, related to data privacy
Ability to operate and react quickly in a fast-paced environment
Understanding of statutes, regulations and guidance related to data privacy and consumer communications and marketing and working knowledge of data privacy regulatory trends
Experience at direct-to-consumer internet companies, including working knowledge of digital technology related to privacy, such as ad-tracking technology, and ability to communicate clearly regarding such technology to non-technical team members