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The Priority Assets Case Manager will be responsible for partnering with internal business lines, internal law division and external law firms regarding loans with property issues such as violations, demolitions, receiverships and property disputes. They will provide analytical support in these matters including collaborating with foreclosure counsel on the loans active in foreclosure, as well as hiring legal counsel to ensure U.S. Bank is properly represented on matters where collateral may be affected. The Priority Assets Case Manager performs research, analysis, and maintains well-written case summaries to ensure business line visibility and understanding of the issues at hand. The Priority Assets Case Manager will be comfortable communicating with all levels of management and ensures attorney-client work privilege is always maintained.
Job Responsibility:
Engage default firms to protect U.S. Bank’s interest
Manage cases within the Priority Assets inventory as assigned by Manager
Perform research and analysis of accounts for settlement authority, resolution strategy, and check requests
Monitor legal issue populations with emphasis to resolve issues in timely manner
Escalate any issues that cause liability to the Bank
Participate in conference calls with default firms, partnering business lines, and leadership team
Work various reports to provide insight of loan population to partnering business lines and leadership team
Create and maintain case summaries on each file within population
Requirements:
High school diploma or equivalent
Five or more years of experience in administrative support activities
3-5 years experience in mortgage servicing, with at least some default(foreclosure) servicing experience.
Demonstrated experience in resolving property-related issues through property preservation and violation management.
Self Driven and highly motivated
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail
Strong organization and time management skills
Strong Problem-Solving and analytical skills
What we offer:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law