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PHIL Logo PHIL · Health and Beauty

Prior Authorization Specialist

United States Employment contract 21.00 - 25.00 USD / Hour · Job Posted February 18, 2026
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Job Description

PHIL is looking for a full-time Prior Authorization Specialist - with a focus on pharmacy support for Monday through Friday shifts. 4 month contract with possibility of full-time employment. The most important goal here at PHIL is to improve patients' medication adherence by offering a quick and effortless way for patients to get their medications on time. Prior Authorization Specialists ensure that prescribing offices have all of the information that they need in order to efficiently complete electronic coverage requests in addition to providing phone and email support.

Job Responsibility

  • Verifies patient insurance coverage utilizing phone or online resources
  • Submit prior authorizations to insurance plans in a timely manner via electronic portal
  • Troubleshoots prior authorization submissions and prescription processing with health care providers utilizing phone or online resources
  • Verbally assist providers in navigating appeals processing
  • Ensures all pertinent medical documentation is accurate and present prior to authorization submission
  • Compiles trends in authorization determinations for client and prescriber education
  • Document activities appropriately in process notes using our operating system
  • Work closely with our Customer Support team to ensure the success of patients that are recommended to us by their physician's office

Requirements

  • Proven team player, but can solve problems independently as well
  • Exceptional written and verbal communication skills
  • Easily adapt to new system and workflow changes
  • Demonstrate experience working in prior authorizations, medical insurance billing, and/or health insurance (required)
  • Working knowledge of ICD-10 codes and prescription drug names (preferred, but not required)
  • Ability to successfully navigate between multiple systems throughout the course of the workday, this includes but is not limited to operational software and vendor portals
  • Demonstrate flexibility to perform duties wherever volume deems it necessary
  • Customer service experience (preferred)
  • Access to reliable, high-speed internet to meet the needs of remote processing (required)

Nice to have

  • Working knowledge of ICD-10 codes and prescription drug names
  • Customer service experience

What we offer

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Solve a problem that matters: be part of a company that uniquely leverages technology to bring wellness to all of its stakeholders
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