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We are looking for a Prior Authorization Specialist to support front-end revenue cycle activities for a long-term contract opportunity. This position plays an important role in helping patients move through the care process by confirming coverage, securing required approvals, and clarifying financial responsibility before services are delivered. The position requires strong knowledge of insurance processes, prior authorization workflows, and high-volume healthcare operations.
Job Responsibility
Evaluate scheduled patient services and coverage details to determine when pre-service authorization or other financial clearance steps are required
Obtain initial approvals and follow-up authorizations within required timeframes to prevent delays in care or claim issues
Verify insurance eligibility, review benefit information, and interpret payer guidelines to support accurate account clearance
Calculate and communicate patient financial responsibility estimates based on plan coverage, benefits, and service details
Document authorization activity, verification findings, and account updates within EMR or EHR systems, preferably Epic
Work across assigned specialty areas such as cardiology, imaging, surgery, or other service lines based on business needs
Participate in daily remote team huddles and maintain productivity standards in a fast-paced, metrics-driven environment
Provide guidance to newer team members when needed on payer requirements, workflow expectations, and revenue cycle-related issues
Support additional work assignments related to financial clearance, insurance review, and pre-service account readiness as needed
Requirements
High school diploma or equivalent is required
At least 6 months of experience handling prior authorization activities in a healthcare setting
Background in front-end healthcare revenue cycle operations, including insurance verification and benefits review
Working knowledge of pharmacy benefits, medication-related coverage considerations, and patient financial estimates
Familiarity with commercial insurance, Medicare, and Medicaid plans and their authorization requirements
Ability to interpret medical terminology, clinical services, and procedural information accurately
Experience using EMR or EHR platforms
Epic experience is required
Proven ability to work effectively in a high-volume, productivity-focused remote environment