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Prior Authorization Clerk

United States, Brea · Job Posted March 21, 2026
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Job Description

We are looking for a dedicated and detail-oriented Prior Authorization Clerk to join our team in Brea, California. This long-term contract position requires someone who excels in customer service and has experience in sales-related activities such as promotional sales and making sales calls. If you are organized, proactive, and thrive in a fast-paced environment, we encourage you to apply.

Job Responsibility

  • Handle patient admissions efficiently and with a focus on providing excellent customer service
  • Conduct outbound sales calls to promote services and engage potential clients
  • Assist in managing promotional sales campaigns to drive customer interest
  • Collaborate with team members to ensure smooth operational processes
  • Maintain accurate records and documentation related to admissions and sales activities
  • Communicate effectively with patients and staff to address inquiries and resolve issues
  • Ensure compliance with organizational policies and procedures during all processes
  • Provide superior customer service by addressing client needs promptly and professionally
  • Identify opportunities to improve workflows and enhance patient satisfaction
  • Support the team in achieving departmental goals and objectives

Requirements

  • At least 1 year of experience in a customer service or sales-related role
  • Strong skills in promotional sales and executing sales calls effectively
  • Proven ability to deliver superior customer service in a detail-oriented setting
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Ability to work collaboratively within a team environment
  • Proficiency in handling documentation and maintaining accurate records
  • Familiarity with sales strategies and techniques to engage customers

What we offer

  • Medical, Dental and Vision Insurance
  • 401K Retirement
  • Sick Time Off
  • Tuition Reimbursement

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