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Associa Logo Associa · Office Administration

Print Shop Supervisor

United States, Richardson · Job Posted March 22, 2026
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Job Description

The Print Supervisor helps to oversee day-to-day operations of the company’s in-house print shop, ensuring high-quality, on-time, cost-effective production and fulfillment. This role leads a team of print and fulfillment professionals while driving process efficiency and continuous improvement. The ideal candidate is hands-on, highly organized, and motivated to remove bottlenecks, manage multiple priorities and enhance structure and accountability across print production and fulfillment.

Job Responsibility

  • Help to manage end-to-end print shop operations including intake, job planning, scheduling, production, finishing, packaging, and fulfillment
  • Ensure production quality standards, brand consistency, and adherence to turnaround times, deadlines, and service levels
  • Identify and prioritize work for appropriate printers and timelines to ensure printed in priority order
  • Review layouts, proofs, and files for print accuracy and production readiness
  • Enforce quality control standards and approve final print jobs
  • Trouble-shoot complex software issues and print production issues
  • Oversee equipment utilization, track meter readings, and coordinate preventative maintenance and maintenance logs
  • Administer safety compliance and educate team members. Maintain a safe, clean, and compliant work environment
  • Lead, train and mentor a team of print operators and fulfillment staff
  • model a culture of accountability, collaboration, and continuous improvement
  • Provide a high-level of customer service and professionalism when interacting with vendors and team members
  • Identify, analyze, and eliminate operational bottlenecks across production and fulfillment
  • Drive process improvement initiatives to streamline workflows, reduce rework, improve cycle time, and optimize costs
  • Standardize work practices, improve documentation, and implement scalable systems for job intake, prioritization, and tracking
  • Track and conduct monthly inventory for paper, toner, finishing supplies, packaging materials, and shipping needs. Owns the backroom cleanliness and organization

Requirements

  • 5+ years of experience in print production, in-house print operations, in a related fulfillment/production environment
  • 2+ years of experience in leadership (Print Supervisor or Production Lead)
  • Proven ability to manage people and drive team performance
  • Demonstrated experience driving process improvement, operational optimization, and workflow standardization
  • Strong working knowledge of print production workflows (digital print preferred), RIP software, color management, and fulfillment operations
  • Ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence
  • Share any potential risks and create mitigation options to solve issues
  • Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available)
  • Ability to lift, up to 50 pounds, and move supplies around the building
  • Comfortable working in a production environment with printers, finishing equipment, and shipping supplies
  • May be required to cover some shifts on occasion that are outside normal business hours

Nice to have

  • Experience leading and training in a corporate or mid-large size business print operation
  • Familiarity with Lean, Six Sigma, Kaizen, or similar continuous improvement methodologies
  • Experience with job ticketing/work order systems
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