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The Print Supervisor helps to oversee day-to-day operations of the company’s in-house print shop, ensuring high-quality, on-time, cost-effective production and fulfillment. This role leads a team of print and fulfillment professionals while driving process efficiency and continuous improvement. The ideal candidate is hands-on, highly organized, and motivated to remove bottlenecks, manage multiple priorities and enhance structure and accountability across print production and fulfillment.
Job Responsibility:
Help to manage end-to-end print shop operations including intake, job planning, scheduling, production, finishing, packaging, and fulfillment
Ensure production quality standards, brand consistency, and adherence to turnaround times, deadlines, and service levels
Identify and prioritize work for appropriate printers and timelines to ensure printed in priority order
Review layouts, proofs, and files for print accuracy and production readiness
Enforce quality control standards and approve final print jobs
Trouble-shoot complex software issues and print production issues
Oversee equipment utilization, track meter readings, and coordinate preventative maintenance and maintenance logs
Administer safety compliance and educate team members. Maintain a safe, clean, and compliant work environment
Lead, train and mentor a team of print operators and fulfillment staff
model a culture of accountability, collaboration, and continuous improvement
Provide a high-level of customer service and professionalism when interacting with vendors and team members
Identify, analyze, and eliminate operational bottlenecks across production and fulfillment
Drive process improvement initiatives to streamline workflows, reduce rework, improve cycle time, and optimize costs
Standardize work practices, improve documentation, and implement scalable systems for job intake, prioritization, and tracking
Track and conduct monthly inventory for paper, toner, finishing supplies, packaging materials, and shipping needs. Owns the backroom cleanliness and organization
Requirements:
5+ years of experience in print production, in-house print operations, in a related fulfillment/production environment
2+ years of experience in leadership (Print Supervisor or Production Lead)
Proven ability to manage people and drive team performance
Demonstrated experience driving process improvement, operational optimization, and workflow standardization
Strong working knowledge of print production workflows (digital print preferred), RIP software, color management, and fulfillment operations
Ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence
Share any potential risks and create mitigation options to solve issues
Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available)
Ability to lift, up to 50 pounds, and move supplies around the building
Comfortable working in a production environment with printers, finishing equipment, and shipping supplies
May be required to cover some shifts on occasion that are outside normal business hours
Nice to have:
Experience leading and training in a corporate or mid-large size business print operation
Familiarity with Lean, Six Sigma, Kaizen, or similar continuous improvement methodologies