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Print Shop Shift Lead

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Associa

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Location:
United States , Richardson

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Print Shop Shift Lead drives the day-to-day operations of the company’s in-house print shop, ensuring high-quality, on-time, cost-effective production and fulfillment. This role leads a team of print and fulfillment professionals to follow standards, meet deadlines, and be a problem solver for the team. The ideal candidate is hands-on, highly organized, and motivated to remove bottlenecks, and be flexible with managing multiple priorities across print production and fulfillment.

Job Responsibility:

  • Receive, review and assign work to the appropriate printers from the internal workflow system
  • Identify and prioritize work for appropriate printers and timelines to ensure printed in priority order
  • Ensure that the correct jobs are routed to the printer by comparing print request data to the actual output and samples job
  • Review layouts, proofs, and files for print accuracy and production readiness
  • Maintain postal records using specified USPS forms
  • Enforce quality control standards that meets standards and approve final print jobs
  • Ensure adherence to turnaround times, deadlines, and service levels
  • Continually monitor print quality by reviewing work as it is printed
  • Trouble-shoot software issues and print production issues
  • Oversee equipment utilization, conduct preventative maintenance and maintain in-house maintenance records
  • Maintain a safe, clean, and compliant work environment
  • Lead, train and mentor a team of print operators and fulfillment staff
  • model a culture of accountability, collaboration, and continuous improvement
  • Provide a high-level of customer service and professionalism when interacting with vendors and team members

Requirements:

  • 3+ years of experience in print production, in-house print operations, in a related fulfillment/production environment
  • Demonstrated experience driving process improvement, operational optimization, and workflow standardization
  • Strong working knowledge of print production workflows (digital print preferred), RIP software, color management, and fulfillment operations
  • Ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence
  • Communicate any potential risks and create mitigation options to solve issues
  • Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available)
  • Ability to lift, up to 50 pounds, and move supplies around the building
  • Comfortable working in a production environment with printers, finishing equipment, and shipping supplies
  • May be required to cover some shifts on occasion that are outside normal business hours

Nice to have:

  • Experience leading and training in a corporate or mid-large size business print operation
  • Experience with job ticketing/work order systems

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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