This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is seeking a Print Production Coordinator to join their team in NYC! This person represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems. Typically reports to a Supervisor or Manager. Level I employees are entry-level and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role. Their tasks are routine in nature, do not require decision-making and they work under close supervision. Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types.
Job Responsibility:
Promptly informs supervisor of potential problems or customer concerns
Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal
Strong focus on providing good customer service
Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded
Print Production
Operate B&W & Color reprographics equipment as well as other machinery, operate bindery equipment including cutting machines, collate/bind work, perform fulfillment duties (inserting materials into envelopes
folding, shrink wrapping, etc.)
Monitors supplies and restocks inventory
Requirements:
HS Diploma, GED, or equivalent experience required