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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Principal UX Researcher

United States, Mountain View 163000.00 - 296400.00 USD / Year · Job Posted March 13, 2026
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Job Description

We are seeking a Principal UX Researcher to help us set the path for our next generation of AI-powered products. For this role we’re looking for someone who can move between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. A strong mixed methods researcher comfortable in interviews and with deep data analysis.

Job Responsibility

  • Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world
  • Drive product strategy through rigorous programs of multi-stage research executed to the highest standards
  • Balance rigor with scrappiness and the ability to push with a fast-moving team
  • Drive cross-team collaborations among all disciplines from early product stages to final implementations
  • Guide teams in creative new directions and help set ambitious goals that stand out from the crowd
  • Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies)
  • Lead research on highly visible products or set of business initiatives with notable risk and complexity
  • Regularly influence at the highest levels of organizations
  • Elevate the research craft of the team
  • Embody our culture and values

Requirements

  • Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience
  • Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
  • equivalent experience
  • 8+ years experience working in UX research or a related field
  • Deep understanding of user behaviors, motivations, needs, and aspirations
  • Proven ability to drive product strategy through rigorous, multi‑stage research programs
  • Strong balance of research rigor with scrappiness in fast‑moving environments
  • Experience leading cross‑functional collaboration
  • Ability to guide teams toward bold, differentiated ideas
  • Track record of identifying new opportunities and innovating research processes
  • Experience leading research for high‑visibility products or complex, high‑risk initiatives
  • Demonstrated influence at senior and executive levels
  • Commitment to elevating research craft and team excellence
  • Expertise across qualitative and quantitative methods (mixed‑methods researcher)
  • Exceptional communication, presentation, and storytelling skills
  • Strong advocacy for UX fundamentals, including accessibility and inclusive design
  • Experience with commonly used research tools
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