CrawlJobs Logo
Safewill Logo Safewill · IT - Software Development

Principal UX Researcher

Australia, Sydney · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

At Safewill, we’re transforming estate planning and end-of-life services through beautifully simple, accessible technology. Backed by investors like King River Capital, Westpac’s Reinventure Fund, Carthona Capital and Flying Fox Ventures, we’re building a digital ecosystem that makes estate planning more affordable, more personalised, and more relevant for modern Australians. Now we’re looking for a Principal UX Researcher to help shape what comes next. This is a high-impact role at the intersection of product, research and strategy - where you’ll drive discovery, shape direction, and influence what we build.

Job Responsibility

  • Drive discovery and turn insights into clear problems, opportunities and product direction
  • Own the research strategy across key domains, ensuring we focus on the highest-impact questions
  • Design and run end-to-end research, from early exploration through to evaluative work
  • Combine qualitative and quantitative methods to build a deep understanding of customer behaviour
  • Shape product strategy and roadmap through evidence, linking insight to business outcomes
  • Define success measures and ensure we’re learning from what we ship
  • Synthesize research, data and market signals into clear narratives that influence decisions
  • Facilitate workshops and align teams around insight-led direction
  • Improve how we do research and embed strong discovery practices across teams

Requirements

  • Have 5+ years in UX research, product research, or a similar role
  • Have worked in startup, scaleup, or B2B2C environments
  • Are strong across both generative and evaluative research
  • Know when to go deep and when to move fast
  • Influence cross-functional teams without relying on authority
  • Communicate clearly and bring structured thinking to complex problems
  • Use data, experimentation and research together to guide decisions
Safewill - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Principal UX Researcher

8 matching positions

Principal UX Researcher

We are seeking a Principal UX Researcher to help us set the path for our next ge...
Location
Location
United States , Mountain View; Redmond; New York City
Salary
Salary:
163000.00 - 296400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience
  • Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
  • equivalent experience
  • 8+ years experience working in UX research or a related field
  • Deep understanding of user behaviors, motivations, needs, and aspirations
  • Proven ability to drive product strategy through rigorous, multi‑stage research programs
  • Strong balance of research rigor with scrappiness in fast‑moving environments
  • Experience leading cross‑functional collaboration
  • Ability to guide teams toward bold, differentiated ideas
Job Responsibility
Job Responsibility
  • Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world
  • Drive product strategy through rigorous programs of multi-stage research executed to the highest standards
  • Balance rigor with scrappiness and the ability to push with a fast-moving team
  • Drive cross-team collaborations among all disciplines from early product stages to final implementations
  • Guide teams in creative new directions and help set ambitious goals that stand out from the crowd
  • Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies)
  • Lead research on highly visible products or set of business initiatives with notable risk and complexity
  • Regularly influence at the highest levels of organizations
  • Elevate the research craft of the team
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Principal UX Researcher

The Microsoft AI Design & Research team is a creative community of designers, re...
Location
Location
United States , Redmond; Mountain View
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • Equivalent experience
Job Responsibility
Job Responsibility
  • Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world
  • Lead research across complex commerce ecosystems, including shopping discovery, merchant evaluation, payments, cashback, and post‑purchase experiences where AI agents act on users’ behalf
  • Define and evaluate agentic commerce scenarios, uncovering user mental models, trust boundaries, emotional expectations, and decision‑making behaviors in AI‑mediated purchasing contexts
  • Partner with Product Management and Design leadership to inform foundational decisions for AI‑native commerce systems
  • Translate research insights into durable frameworks that guide product strategy and platform investments across Microsoft AI Commerce initiatives
  • Balance rigor with scrappiness and the ability to push with a fast-moving team
  • Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies)
  • Lead research on 0→1 business initiatives with notable risk, complexity, and ambiguity
  • Regularly influence at the highest levels of organizations
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Solution UX Lead - (Principal UX Designer)

Location
Location
Switzerland , Rotkreuz
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • 6+ years of experience in UX design, product design, service design, human factors, design research, or a related field
  • Degree in UX Design, Human-Computer Interaction, Industrial Design, Service Design, Human Factors or a related field
  • Proven experience leading UX for complex digital or hardware products, services, platforms, or healthcare solutions
  • Strong project management skills, including planning, estimation, prioritization, dependency management, risk management, and progress tracking
  • Ability to define UX work packages, delivery milestones, staffing needs, and effort estimates
  • Experience working with Product Management, Engineering, Regulatory, Quality, Research, and business stakeholders
  • Strong facilitation, storytelling, communication, presentation, and stakeholder management skills
  • Ability to manage ambiguity, structure complex problems, and translate insights into practical design direction
  • Experience working in agile product development environments
  • Experience with SAFe, Agile Release Trains, PI Planning, Lean UX, or scaled agile delivery is a strong plus
Job Responsibility
Job Responsibility
  • Lead UX workstreams across discovery, concept development, validation, implementation support, and launch preparation
  • Translate business objectives, customer insights, workflow needs, and regulatory context into actionable design decisions
  • Plan, estimate, structure, and manage UX activities, deliverables, dependencies, timelines, and resource needs
  • Coordinate designers, researchers, and cross-functional contributors across multiple workstreams
  • Ensure design deliverables are high quality, consistent, evidence-based, and ready for development and validation
  • Partner with Product Management, Engineering, Regulatory, Quality, Clinical, Service, and business stakeholders
  • Integrate UX work into agile delivery, including backlog refinement, sprint planning, PI Planning, system demos, and release planning
  • Identify risks, interdependencies, scope changes, and bottlenecks early, and propose mitigation actions or prepare escalation
  • Facilitate workshops, design reviews, prioritization sessions, and stakeholder alignment meetings
  • Coach designers and cross-functional teams on UX methods, customer-centricity, and design best practices
  • Fulltime
Read More
Arrow Right

Principal UX Designer

A leading financial services company is hiring a Principal UX Designer to suppor...
Location
Location
United States , Merrimack
Salary
Salary:
80.00 - 86.00 USD / Hour
onwardsearch.com Logo
Onward Search
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8 years of professional UX or related design experience
  • A degree in fields such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
  • Experience in Asset Management or investment application design is ideal
  • Demonstrated ability to lead strategic design initiatives and work collaboratively across teams
  • Strong skills in information architecture, prototyping, user research, and visual design, with effective communication and storytelling abilities
  • Portfolio showing High Level UX Case Studies
Job Responsibility
Job Responsibility
  • Lead the development of user interfaces that enhance usability, accessibility, and visual appeal across various platforms
  • Collaborate with cross-functional teams including engineers, product managers, and stakeholders to define design strategies and solutions
  • Create detailed storyboards, mock-ups, and prototypes to illustrate interaction concepts effectively
  • Advocate for user-centered design principles, incorporating research insights and performance data to improve existing features
  • Establish and maintain design standards, guidelines, and assets to streamline UI development processes
What we offer
What we offer
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Program
  • Commuter Benefit
  • eLearning and Ongoing Training
  • Education Reimbursement
  • Fulltime
Read More
Arrow Right

Principal UX Designer

A leading financial services company is hiring a Principal UX Designer to suppor...
Location
Location
United States , Merrimack
Salary
Salary:
80.00 - 86.00 USD / Hour
onwardsearch.com Logo
Onward Search
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8 years of professional UX or related design experience
  • Demonstrated ability to lead strategic design initiatives and work collaboratively across teams
  • Strong skills in information architecture, prototyping, user research, and visual design, with effective communication and storytelling abilities
  • Portfolio showing High Level UX Case Studies
Job Responsibility
Job Responsibility
  • Lead the development of user interfaces that enhance usability, accessibility, and visual appeal across various platforms
  • Collaborate with cross-functional teams including engineers, product managers, and stakeholders to define design strategies and solutions
  • Create detailed storyboards, mock-ups, and prototypes to illustrate interaction concepts effectively
  • Advocate for user-centered design principles, incorporating research insights and performance data to improve existing features
  • Establish and maintain design standards, guidelines, and assets to streamline UI development processes
What we offer
What we offer
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Program
  • Commuter Benefit
  • eLearning and Ongoing Training
  • Education Reimbursement
  • Fulltime
Read More
Arrow Right

Principal Ux Designer (Netsec)

Job Summary The Team Engineering Job Summary As a Principal UX Designer in ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in Product Design, with a proven track record in enterprise or data-heavy products.
  • A mandatory portfolio with at least one comprehensive end-to-end use case showcasing B2B product problem-solving, including evidence of problem identification, user research, journey mapping, iterative wireframing, and final measurable impact.
  • Deep understanding of user-centered design methodologies, strong empathy for users, and commitment to being their advocate.
  • Advanced proficiency in Figma/Sketch, including advanced prototyping, variables, and auto-layout.
  • UX/HCI Degree or equivalent industry experience.
Job Responsibility
Job Responsibility
  • B2B Product Strategy: Lead the UX vision for complex enterprise workflows, ensuring high-density data is manageable and actionable for expert users.
  • End-to-End Ownership: Take full ownership of the user journey - from deep discovery and requirement gathering to high-fidelity implementation and post-launch iteration.
  • Stakeholder Alignment: Navigate a global stakeholder environment, effectively communicating design rationale to leadership in both India and International offices.
  • Ecosystem Thinking: Oversee the evolution of our Design System to ensure modularity and accessibility across various B2B modules.
  • Mentorship: Lead 'Critique' sessions and mentor senior designers, elevating the craft and design thinking maturity across the India team.
  • Fulltime
Read More
Arrow Right

Principal UX Designer

As a Senior Product Designer, you will play a pivotal role in crafting intuitive...
Location
Location
United States , Santa Clara
Salary
Salary:
137500.00 - 222375.00 USD / Year
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Understand user-centered design methodologies
  • Have strong empathy for the users
  • Have an extraordinary aesthetic sense for beautiful designs and pay attention to all the details
  • Maintain constant curiosity on business aspects of the products
  • Strong time-management skills
  • Understand how the north star design concepts get broken down into iterative sprints
  • Have a growth mindset and willingness to fail fast and learn
  • Constantly seeks feedback to improve
  • Possess humility and maturity
  • Deliver with industry-standard design tools: e.g. Figma
Job Responsibility
Job Responsibility
  • Lead end-to-end product design for complex cybersecurity workflows platform integrations
  • Drive UX strategy in partnership with Product, Engineering, and PM leadership
  • Translate deep user insights into highly functional interaction models, wireframes, prototypes, and polished UI designs
  • Champion consistency across the NetSec product ecosystem by contributing to and advancing our design system
  • Mentor and elevate other designers
  • Facilitate workshops with cross-functional teams to define user journeys, evaluate concepts, and clarify ambiguous problem spaces
  • Drive measurable outcomes through usability testing, experimentation, and user research
  • Advocate for the customer
What we offer
What we offer
  • Restricted stock units
  • Bonus
  • Fulltime
Read More
Arrow Right

Principal UX Designer

The X3 Strategy Exploration team within E+D is looking for a Principal UX Design...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
  • OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
  • OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
  • Curiosity and interest in LLMs, generative AI, and the future of work
  • comfort with ambiguity and emerging design patterns
  • Demonstrated systems thinking: ability to map and design end-to-end workflows across products, roles, and touchpoints
  • Storytelling excellence: verbal and visual communication, and the ability to create narratives that align stakeholders and influence executive decisions
  • Project leadership: experience leading multi-disciplinary workstreams, driving crisp problem definition, and keeping teams unblocked and accountable
  • Cross-org collaboration and influence: build relationships across functions and product teams, align stakeholders, and drive decisions through clear rationale and narratives
  • Design culture leadership: help internal team leadership build an inspiring design culture through domain expertise, mentorship, critiques, craft bar-raising, and inclusive team rituals
Job Responsibility
Job Responsibility
  • Inform and guide future AI initiatives within M365 and Copilot
  • Ground UX in new AI model capabilities to create new workflows 1-2 years before they are expected to ship
  • Inform leadership decision making that drives product and feature development
  • Use UX design tools (Figma, wireframes, prototypes) and rapidly adopt new AI-specific tools
  • Create new experiences based on user needs and grounded in emerging AI model behavior
  • Work in a systems-oriented way: connecting user needs, product constraints, and organizational realities into coherent end-to-end experiences
  • Research, hypothesize, design, prototype, learn, refine, repeat
  • Discover and address unmet customer needs in future AI-based workflows
  • Lead and share design explorations
  • Work closely with the Design Director, other designers, and peers in product teams as well as collaborators in strategy, research, and UX engineering on projects with significant executive visibility
  • Fulltime
Read More
Arrow Right