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OneTrust is seeking a Principal Training Consultant to design and deliver advanced training and certification programs for global customers and partners. In this senior role, you’ll deliver certification courses across all OneTrust’s solutions, create new technical courses and labs, and collaborate with Product, Marketing, and Engineering to shape our education strategy. You’ll mentor fellow consultants, represent OneTrust at public forums, and serve as a trusted advisor to executives and practitioners.
Job Responsibility:
Facilitate advanced, virtual instructor-led training and in-person sessions on the entire OneTrust suite of enterprise SaaS tools for global customers, partners, and strategic audiences
Collaborate with Training & Certification leaders, SMEs, and cross-functional stakeholders in Product, Marketing, and Engineering to design new courses and labs that scale with product innovation and customer and partner needs
Continuously update training content and collateral in alignment with OneTrust’s seasonal SaaS releases and enhancements
Mentor other training consultants, modeling best practices in facilitation, instructional design, and customer engagement
Partner with Product, Marketing, and Engineering teams to align training programs with OneTrust’s business goals, ensuring education drives measurable outcomes in adoption and certification
Establish yourself as a trusted advisor to learners, internal stakeholders, and leadership
represent OneTrust Training & Certification at webinars, conferences, and public speaking events
Manage post-training feedback loops, analyze survey data, and recommend course iterations to continuously enhance the learner experience
Requirements:
Bachelor’s degree in business, education, technology, or related field
8+ years of relevant experience in SaaS/tech training, technical enablement, instructional design, or client services
Proven experience delivering and designing technical training for enterprise SaaS solutions, including content development for net new courses and content release maintenance
Strong background with Zoom, LMS platforms (e.g., Docebo), and virtual classroom technologies
Experience with instructional design frameworks such as ADDIE or Backward Design
Excellent customer-facing communication and presentation skills, including webinars and executive presentations
Demonstrated ability to partner with cross-functional stakeholders (Product, Marketing, Engineering)
Track record of building scalable certification programs or assessments in a SaaS/tech context
Working knowledge of JIRA, Confluence, Teams, Microsoft products and LLMs
Nice to have:
IAPP Certifications (any)
OneTrust Professional Certification and/or Expert Certifications
ATD, Training Institute or similar industry certification
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