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Principal Trainer I - Converge Clinical Informatics

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CHRISTUS Health

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Location:
United States , Irving

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Principal Trainer is responsible for developing, delivering, and maintaining comprehensive training programs for their assigned Epic application(s). This role also creates and manages instructional design content, builds and maintains the Epic training environment, and ensures training materials and sessions align with organizational policies, procedures, and workflows. As a project team member, the Principal Trainer collaborates with stakeholders to support training-related discussions, including system build, testing, and optimization efforts. This role involves designing, analyzing, and troubleshooting training environments and materials while supporting operational users. Certification in the assigned application(s) and training environment build is required to maintain high standards of technical expertise and training delivery.

Job Responsibility:

  • Develop, deliver, and maintain comprehensive training programs for assigned Epic application(s)
  • Create and manage instructional design content
  • Build and maintain the Epic training environment
  • Ensure training materials and sessions align with organizational policies, procedures, and workflows
  • Collaborate with stakeholders on training-related discussions, system build, testing, and optimization
  • Design, analyze, and troubleshoot training environments and materials
  • Support operational users
  • Train and credential classroom trainers
  • Orient and support Credentialed Trainers
  • Attend meetings, produce timely deliverables, and appropriately escalate issues
  • Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s)
  • Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers
  • Function as an advocate for end users by relaying issues or opportunities for improvement
  • Develop detailed curriculum content including scenario/workflow-based training and job aids
  • Build, test, and maintain the training environment
  • Conduct training for specific application area(s)
  • Provide onsite or remote support to operational users
  • Coordinate training for new software releases and updates
  • Coordinate post-live training for new and existing users
  • Perform other job duties as assigned by management

Requirements:

  • Bachelor’s degree or 4 years of clinical/technical application experience
  • 1-2 years of experience as a classroom trainer/educator/instructor at a healthcare organization
  • Minimum 1 year of experience designing and delivering software training curriculum for large healthcare systems preferred
  • Prior experience in testing Epic Systems preferred
  • Must attend Application training, Principal Trainer training, and complete certification
  • Epic Certifications, Accreditations, or Proficiency required within 6 months of hire
  • Knowledge of adult learners and teaching principles
  • Proficient knowledge of the healthcare industry
  • Advanced knowledge of Microsoft Office products
  • Strong organizational and communication (verbal and written) skills
  • Ability to work independently and collaboratively

Nice to have:

  • Prior experience in testing Epic Systems
  • Minimum 1 year of experience designing and delivering software training curriculum for large healthcare systems

Additional Information:

Job Posted:
December 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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