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Principal, Technology Operations - Ocean FCL

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Walmart

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Location:
United States of America , Bentonville

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

90000.00 - 180000.00 USD / Year
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Job Description:

The Walmart US eCommerce cross border inbound team builds products that allow Marketplace Sellers increased selection by offering fast, reliable, and affordable shipping options from overseas factories to the Walmart Fulfillment network. We are seeking an experienced Principal – Technology Operations to own the Full-Container-Load (FCL) program for a fast-paced, rapidly growing, cross-border inbound logistics service.

Job Responsibility:

  • Own the Full-Container-Load (FCL) program for a fast-paced, rapidly growing, cross-border inbound logistics service
  • Manage the overall health of the FCL program
  • Set the long-term strategy for seller experience and growth by delivering new products and enhancements that drive value
  • Define, measure, and achieve objectives and key results (OKRs)
  • Ensure project deliverables stay on track and within budget
  • Communicate or escalate program risks as appropriate
  • Encompass business strategy, gathering and defining business requirements, project planning, continuous improvement, KPI management, change management, and tracking issues through to resolution
  • Understand market trends and how they relate to what Sellers want and how they behave in your space
  • Anticipate your customers’ expectations and exceed them
  • Work in an agile and iterative team environment
  • Work with product and program teams cross-functionally within Walmart to drive efficient and timely project planning processes and business reviews
  • Standardize and lead change management process
  • Create and consolidate communications for internal and external audiences in your space
  • Drive resolution of key issues, escalations, and projects
  • Provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations

Requirements:

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area
  • 7 years’ experience in project management, program management, program operations, or related area (alternative to degree)
  • Self-starter with a builder mindset
  • Ability to manage complexity in large and multi-threaded projects
  • Superior communication skills, flexibility, and ability to juggle multiple tasks to meet aggressive deadlines
  • Organized, disciplined, and can manage multiple projects simultaneously
  • Experienced with executing cross functional projects without direct authority over the teams involved
  • Background in transportation, supply chain, cross border logistics process design, or six sigma (preferred)
  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area (preferred)
  • Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly (preferred)

Nice to have:

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area
  • Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
  • Knowledge of accessibility best practices
What we offer:
  • Performance-based bonus awards
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
  • Live Better U education benefit program for full-time and part-time associates
  • Tuition, books, and fees are completely paid for by Walmart

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
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