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The CO+I AI Delivery team is focused on delivering various platform services to our global AI customers. This role will require deep partnership throughout all of Microsoft as these programs will be on the leading edge of innovation and will include driving pilots and other experiments that shape our ongoing commitment to deliver AI platform services rapidly at cloud scale. We are part of Cloud Operations + Innovation (CO+I), the team behind one of the world’s largest cloud infrastructures, responsible for powering all Microsoft online products and services as well as powering Microsoft’s “Cloud First” mission. CO+I is focused on growth, efficiency, and delivering a trusted experience to customers and partners worldwide. We are seeking a highly capable Principal Technical Program Manager (TPM) to drive AI Deployment Acceleration across complex, large scale environments. In this role, you will own and orchestrate end to end technical programs that accelerate the delivery of AI compute, platforms, and services—from concept through production at global scale. You will operate at the intersection of infrastructure, hardware, software platforms, and operations, working closely with engineering, supply chain, data center, and business stakeholders to reduce cycle time, eliminate blockers, and deliver AI capacity faster and more predictably. This role requires strong technical depth, operational rigor, and the ability to influence across organizational boundaries without direct authority.
Job Responsibility:
Program Ownership & Execution: Own end‑to‑end technical programs focused on accelerating AI deployment timelines
Drive execution across multiple parallel workstreams
Establish clear success metrics and mechanisms
Document appropriately all artifacts
Cross‑Functional Leadership: Partner deeply with hardware engineering, software engineering, infrastructure, networking, data center operations, and supply chain teams
Act as the central point of coordination
Influence decision‑making with data, technical insight, and strong executive communication
Technical Rigor: Develop deep working knowledge of AI deployment architectures
Identify technical risks early and drive mitigation strategies
Translate complex technical concepts into clear, actionable plans
Acceleration & Continuous Improvement: Identify bottlenecks and non‑value‑added activities
Define and implement repeatable deployment playbooks, standard operating procedures, and automation opportunities
Leverage retrospectives and data to continuously improve
Cloud & Platform Readiness: Ensure platform, tooling, monitoring, and operational readiness for AI workloads
Partner with service owners to validate scalability, resiliency, security, and operational support models
Executive Communication: Provide crisp, data‑driven updates to senior leadership
Clearly articulate tradeoffs and recommend paths forward
Requirements:
Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
3+ years of experience managing cross-functional and/or cross-team projects
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Proven experience leading complex, cross‑team technical programs with significant infrastructure or platform components
Strong technical foundation in one or more of the following: Cloud infrastructure and distributed systems, Large‑scale datacentre delivery projects, Hardware‑software integrations (compute, networking, storage, power, cooling)
Demonstrated ability to manage execution in ambiguous, fast‑moving environments
Excellent written and verbal communication skills, with experience presenting to senior leadership
Experience delivering or scaling AI, HPC, or GPU‑based platforms in production environments
Familiarity with data center operations, hardware lifecycle management, or global deployment programs
Experience driving cycle‑time reduction or large‑scale process transformation
Background working with hyperscale cloud platforms or enterprise AI services