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Principal Technical Program Manager - Forward Deployed Engineering

United Kingdom, London Employment contract 91800.00 - 154700.00 GBP / Year · Job Posted June 10, 2026
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Job Description

The Industry Solutions Engineering (ISE) team is a global engineering organization that has operated Microsoft's Forward Deployed Engineering function for over a decade, working directly with customers to co-engineer solutions to their toughest business challenges. We don't build things and hand them over. We embed with customers, engineer side-by-side, and create real business value together. We operate in small, multidisciplinary teams, enabling tight feedback loops and rapid iteration. Together, we build AI-powered, cloud-based solutions that deliver measurable business outcomes. Our work is powered by Hypervelocity Engineering (HVE), a methodology of applying AI across the full lifecycle to build and ship secure, production-ready solutions from day one, accelerating time to value without sacrificing quality, control, or trust. We collaborate with Microsoft product teams, partners, and open-source communities to create reusable, high-impact solution patterns that contribute to the broader Microsoft platform. We are hiring a Principal Technical Program Manager, that will embed with strategic customers to lead complex technical programs, own the full customer journey from problem definition through delivery, and drive measurable business outcomes. You will operate with high autonomy, using AI-powered engineering workflows daily to accelerate requirements into specs, generate project proposals from customer context, and drive continuous value delivery. You will be part of a team of software engineers, data scientists, technical program managers, and designers who work side-by-side with high-impact customers and their engineers to build innovative solutions. You will thrive working with a variety of technologies, not just Microsoft technology. You will solve business problems that matter, contribute to open source, and collaborate with Microsoft product teams to bring customer-learned insights back into the platform.

Job Responsibility

  • Embed with strategic customers to lead complex technical programs with high autonomy, aligning business needs with engineering solutions across AI, cloud, and data
  • Take ownership of the customer journey end-to-end, from problem definition through co-engineering delivery to measurable business outcomes
  • Apply AI assisted engineering practices as a daily operating mode
  • Operate fluently in engineering tooling (e.g., VS Code, GitHub, AI agents) as primary work surfaces for planning, documentation, and technical program leadership
  • Navigate ambiguity in customer environments with self-direction and high ownership
  • Champion and cultivate reusable solution patterns, open-source assets, and engineering playbooks that scale impact beyond individual engagements
  • Partner with multi-disciplinary engineering teams to evaluate, design, and deliver AI-powered cloud solutions side-by-side with customer engineers
  • Embodies our culture and values.

Requirements

  • Bachelor's Degree AND demonstrated years experience in engineering, product/technical program management, data analysis, or product development
  • Years of experience managing cross-functional and/or cross-team projects.

Nice to have

  • Experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar)
  • Experience with AI/ML technologies, cloud architecture, or data engineering
  • Experience using AI tools and workflows in creating software engineering artifacts
  • Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end
  • Comfortable with travel up to 25% (role dependent).

What we offer

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.

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