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We are seeking an experienced Principal Systems Analyst to join our technology organization building a modern, enterprise-grade, multi-tenant platform in our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI).
Job Responsibility:
Act as a key connector between business objectives, product vision, and engineering execution
Leverage developer‑assist and analytics tools to deeply understand application systems, data flows, and technical constraints
Shape product priorities and translate functional needs into actionable, high‑quality backlogs
Enable informed decision‑making by providing deep insight into applications, workflows, and data
Create clarity and alignment across product, engineering, and business stakeholders
Improve delivery outcomes by ensuring backlogs are well‑structured, prioritized, and technically feasible
Help teams move faster with confidence by reducing ambiguity and surfacing dependencies, risks, and opportunities early
Requirements:
10+ years of experience in systems analysis, business analysis, or technical product roles within enterprise environments
Strong experience analyzing enterprise systems, APIs, integrations, and data models
Ability to work directly with: Application logs, metrics, and monitoring tools, Databases (SQL‑based and/or NoSQL), REST APIs and service contracts
Comfortable using developer assist tools to accelerate analysis and insight generation
Solid understanding of software architecture principles, SDLC, and distributed systems
Expertise in backlog creation, prioritization, and refinement
Good understanding of Agile methodologies (Scrum, Kanban, or hybrid models)
Ability to balance short‑term delivery needs with long‑term platform health
Exceptional ability to communicate complex technical concepts in clear, actionable terms
Demonstrable experience influencing priorities without direct authority
Strong problem‑solving abilities
Proactive, curious, and comfortable operating in ambiguous environments
Good communication and people-interaction skills
Organized and have a continuous improvement mentality
Experience working with evolving platforms that require continuous modernization
Nice to have:
Prior exposure to healthcare, benefits administration, or other regulated domains is a strong plus