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Principal Systems Analyst

India, Bengaluru, Chennai · Job Posted April 20, 2026
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Job Description

We are seeking an experienced Principal Systems Analyst to join our technology organization building a modern, enterprise-grade, multi-tenant platform in our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI).

Job Responsibility

  • Act as a key connector between business objectives, product vision, and engineering execution
  • Leverage developer‑assist and analytics tools to deeply understand application systems, data flows, and technical constraints
  • Shape product priorities and translate functional needs into actionable, high‑quality backlogs
  • Enable informed decision‑making by providing deep insight into applications, workflows, and data
  • Create clarity and alignment across product, engineering, and business stakeholders
  • Improve delivery outcomes by ensuring backlogs are well‑structured, prioritized, and technically feasible
  • Help teams move faster with confidence by reducing ambiguity and surfacing dependencies, risks, and opportunities early

Requirements

  • 10+ years of experience in systems analysis, business analysis, or technical product roles within enterprise environments
  • Strong experience analyzing enterprise systems, APIs, integrations, and data models
  • Ability to work directly with: Application logs, metrics, and monitoring tools, Databases (SQL‑based and/or NoSQL), REST APIs and service contracts
  • Comfortable using developer assist tools to accelerate analysis and insight generation
  • Solid understanding of software architecture principles, SDLC, and distributed systems
  • Expertise in backlog creation, prioritization, and refinement
  • Good understanding of Agile methodologies (Scrum, Kanban, or hybrid models)
  • Ability to balance short‑term delivery needs with long‑term platform health
  • Exceptional ability to communicate complex technical concepts in clear, actionable terms
  • Demonstrable experience influencing priorities without direct authority
  • Strong problem‑solving abilities
  • Proactive, curious, and comfortable operating in ambiguous environments
  • Good communication and people-interaction skills
  • Organized and have a continuous improvement mentality
  • Experience working with evolving platforms that require continuous modernization

Nice to have

Prior exposure to healthcare, benefits administration, or other regulated domains is a strong plus

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