CrawlJobs Logo

Principal Specialist: Continuous Improvement

vodafone.com Logo

Vodafone

Location Icon

Location:
South Africa , Johannesburg ▼

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Principal Specialist: Continuous Improvement is accountable for leading and managing a team of CI Specialists to deliver measurable business benefits through optimised customer journeys, business processes, and service performance. This role ensures structured demand intake, prioritisation, and the disciplined delivery of improvement initiatives using CI frameworks and service design thinking. The Principal Specialist drives people performance, capability development, and resource planning, while ensuring that all CI activity aligns with business needs and strategic priorities. By partnering with cross-functional teams, including product, operations, and technology, the role shapes and enhances end-to-end business processes and user experiences, with a focus on value, feasibility, and sustainable impact.

Job Responsibility:

  • Set clear goals linked to CI KPIs and hold team members accountable through regular 1:1s and delivery reviews
  • Assign work based on team skills and capacity to ensure quality and reliable delivery
  • Coach CI Specialists in CI methodologies and best practice ways of working through feedback, mentoring, and peer reviews
  • Review key deliverables at each stage and step in early to address risks or underperformance
  • Build and track a CI capability path and invest in training that leads to real results
  • Lead by example, setting high standards and building trust through professional, consistent delivery
  • Facilitate CI workshops
  • Provides expertise and coaching in CI framework, tools and methodologies
  • Develops and delivers training across the business
  • Provides CI training to relevant leadership and business resources
  • Actively researches new methodologies and builds onto the CI office methodology repository
  • Supports the development and ongoing relevance of Vodacom South Africa’s CI framework
  • Programme manages CI office initiatives, ensuring that initiative leads are standardized in their approach
  • Works with other Vodacom departments to ensure that the CI office is using standardized Vodacom best practices
  • Manages strategic prioritisation of initiative pipeline
  • Ensures efficient end-to-end implementations of approved initiatives aligned to the CI office mandate
  • Collaborates with all relevant internal and external parties to develop and implement solutions
  • Keeps all stakeholders updated by conducting progress meetings (performance against KPIs) and reporting
  • Ensures sound inter-group relationships by ensuring timeous response to requests, information and requirements
  • First line of conflict resolution outside of individual initiatives
  • Responsible for the delivery of the Continuous Improvement office KPIs
  • Builds effective professional relationships (both for him/herself and the team) and establishes the team’s credibility with business partners
  • Engages with EXCO and MEs to obtain commitment and buy-in to the strategically important improvement initiatives and to second the required business resources to the project
  • Manages expectations (of team and stakeholder/customers alike) and keeps commitments or promises
  • Proactively supports stakeholders, and the Executive in identifying and prioritizing improvement opportunities
  • Identifies relevant training requirements for Continuous Improvement Office resources and the wider Vodacom South Africa business resources
  • Responsible for identifying growth opportunities within the CI team and obtaining budget approval
  • Responsible for working with the leadership to develop/amend CI office KPIs and mandate
  • Manages effective knowledge management within the CI office
  • Drives the shift in culture within Vodacom South Africa to embed CI as a way of working
  • Supports the Initiative Leads in managing the interface between initiative stakeholders and business areas to secure the delivery of initiative outcomes and the realisation of benefits whilst maintaining BAU
  • Supports the Initiative Leads in the transition to new processes/technology with the operational teams
  • Supports individual initiative communication plans
  • Explores different communications mediums to maintain stakeholder interest and buy-in
  • Assess the skill level of the participants prior to scheduling workshops
  • Ensures change interventions are aligned to BU requirements and prepares the BU for the change
  • Ensures support functions are on board and aware of any initiatives

Requirements:

  • Matric - essential
  • Bachelors degree - essential (preferred in Engineering)
  • Post graduate qualification in related field (Preferred)
  • Continuous Improvement related qualification - essential (Preferrably in Lean Six Sigma Green Belt/ Black Belt)
  • eTOM certified (Desirable)
  • Change Management or related Human Behaviour Qualification (Desirable)
  • Certificate in Project Management (Desirable)
  • Strong analytical, research and forecasting skills
  • Ability to work cross-functionally
  • Strong presentation skills
  • Excellent verbal and written skills
  • Customer focus
  • 8 -10 years’ working experience in: Change management, Continuous Improvement, Problem solving, Stakeholder management, Proven business analysis skills, Leading and supervisory skills, Persuading and influencing, Planning and organising, Presenting and communicating information, Relating and networking, Writing and reporting, Formulating strategies and concepts
  • 5 year Leadership/ Managerial experience

Nice to have:

  • eTOM certified
  • Change Management or related Human Behaviour Qualification
  • Certificate in Project Management
What we offer:
  • Enticing incentive programs and competitive benefit packages
  • Retirement funds, risk benefits, and medical aid benefits
  • Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Additional Information:

Job Posted:
February 16, 2026

Expiration:
February 18, 2026

Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Principal Specialist: Continuous Improvement

Principal QA Engineer

As a Principal Engineer for a Skyhigh Security Engineering, you will play a lead...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 14+ years of experience with AWS/Java/Springboot, large databases such as Kafka, RabbitMQ, ElastiCache, RDS, and OpenSearch etc.
  • Background in Security Testing and preferably worked on high-scale cloud products that interoperate with other cloud service providers
  • Demonstrable experience in quality engineering, test automation, and continuous integration practices within large-scale, agile software environments
  • Proven experience in designing and implementing quality frameworks for complex, distributed SaaS environments
  • Strong analytical, debugging, and problem-solving skills with attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • A flexible, collaborative attitude with a drive for results and continuous improvement
  • Demonstrated ability to manage multiple projects and deliverables in a fast-paced, time-sensitive environment
Job Responsibility
Job Responsibility
  • Drive technical excellence and strategic alignment across all quality domains
  • Quality Strategy & Architectural Governance: Establishes and implements the scalable quality strategy, frameworks, and technical roadmap for multi-tenant SaaS environments
  • Evaluates and governs appropriate tools for automated, performance, and security testing, ensuring cloud security compliance
  • Automation Platform & Test Implementation: Defines and develops reusable, secure automation frameworks, integrating continuous testing into CI/CD pipelines with advanced techniques for security and microservice architectures
  • Governs test designs and code standards across teams, ensuring optimal coverage and balancing functional, non-functional, and security requirements
  • Requirements & Quality Advocacy: Champions testability by collaborating with PMs and Engineers to define rigorous acceptance criteria and the Definition of Done (DoD)
  • Proactively validates requirements for completeness, accuracy, and potential quality risks related to data integrity and system security
  • Execution Leadership & Quality Insights: Leads and executes all testing stages across the development lifecycle
  • Monitors and reports quality metrics and release readiness via Executive Quality Dashboards
  • Drives organizational Root Cause Analysis (RCA) initiatives to ensure continuous improvement and defect prevention
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

Head of Health, Safety, Security & Environment

As the Head of Health, Safety, Security & Environment, you will lead Zenobe’s gl...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
zenobe.com Logo
Zenobē
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in HSSE leadership roles within construction, operations, or energy sectors, with experience managing international compliance
  • Proven track record of developing and implementing global HSSE strategies and frameworks
  • Strong understanding of international HSSE regulations, including CDM 2015 (UK) and equivalent standards in other markets
  • Experience working with ISO management systems and ensuring compliance with multiple country-specific regulations
  • A strategic mindset with the ability to influence stakeholders at all levels and drive cultural change
  • A hands-on, collaborative leadership style, with excellent coaching and training skills
  • Willingness to travel internationally on a regular basis to support regional teams and conduct on-site audits
  • Experience in Crisis Management and managing physical security frameworks across international jurisdictions
Job Responsibility
Job Responsibility
  • Develop and implement a global HSSE strategy, ensuring compliance in all operating regions (UK, USA, Australia & New Zealand, Canada & Germany)
  • Maintain and uphold compliance with legal, regulatory, investor, insurance, and customer requirements related to HSSE across all regions
  • Lead HSSE governance and integrate best practices across the business, ensuring alignment with international standards
  • Work alongside the COO, Director of Delivery, and Director of Asset Management to define and oversee internal audit requirements, policies, and processes
  • Establish, monitor, and manage HSSE KPIs, ensuring performance is continuously improved through collaboration with operational teams
  • Ensure that Zenobe maintains compliance with relevant ISO standards in the UK and aligns with the equivalent regulations in all other operating regions. Collaborate with third-party specialists to adapt processes for local compliance
  • Drive continuous improvement initiatives, working closely with delivery and operational leads to enhance safety, environmental sustainability, and security performance
  • Develop and implement security protocols and procedures to protect personnel, assets, and information across all operational regions. Including Crisis Management, physical security risks and compliance against security-related regulations
  • Oversee the investigation of accidents, incidents, and dangerous occurrences, ensuring lessons are learned, communicated, and preventative measures are implemented across the business
  • Conduct regular on-site audits and support for projects in both delivery and live operation phases, ensuring HSSE standards are upheld globally
What we offer
What we offer
  • Up to 33% annual bonus
  • 25 days holiday, plus bank holidays
  • Private Medical Insurance
  • £1,500 training budget per year
  • EV Salary Sacrifice Scheme
  • Pension scheme, up to 8% matched contributions
  • Enhanced parental leave
  • Cash back health plan
Read More
Arrow Right

Consultant Gastroenterologist

Our client is seeking a highly skilled and motivated specialist to join our exce...
Location
Location
United Kingdom , Somerset
Salary
Salary:
Not provided
beautifulrecruitment.com Logo
Beautiful Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • JAG-accredited for independent practice in upper and/or lower GI endoscopy
  • Demonstrable competence aligned to GRS and JAG KPIs (e.g., colonoscopy completion rate >90%)
  • GMC registration with a licence to practice
  • Substantial experience in treating gastrointestinal conditions in a specialist setting
  • A proactive, team-oriented approach, with a strong commitment to patient care and continuous improvement
  • Excellent communication and leadership skills with the ability to mentor and influence others
  • Commitment to CPD, clinical governance, and contributing to strategic improvement of services
Job Responsibility
Job Responsibility
  • Delivering diagnostic and therapeutic endoscopy procedures to referred NHS and private patients
  • Delivering upper- and lower-day case gastroenterology services, principally carried out under local anaesthesia or without sedation
  • Performing diagnostic and therapeutic endoscopy procedures, including OGD, flexible sigmoidoscopy, and colonoscopy
  • Acting as the Lead Consultant for Endoscopy on site—mentoring peers, overseeing best practice, and enhancing service delivery
  • Contributing to audits, data reporting for JAG accreditation, and quality improvement initiatives
  • Managing patient outcomes including pathology results and referrals to local MDTs where needed
  • Collaborating with a multi-disciplinary team including consultants, endoscopy nurses, and management colleagues to maintain and improve clinical standards
  • Engaging in regular clinical governance activities, including incident reviews, SPA time, and departmental meetings
  • Supporting and, where required, delivering training for endoscopists in line with JAG standards
  • Fulltime
Read More
Arrow Right

Principal AI Technology & Innovation Specialist

The Principal AI Technology & Innovation Specialist at NTT DATA is a key role fo...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent in Computer Science, Artificial Intelligence, Data Science, or a related field
  • Advanced degrees (MSc/PhD) in AI/ML fields preferred
  • TOGAF, COBIT, or related enterprise architecture certifications are beneficial
  • Certifications in machine learning or cloud-based AI platforms (e.g., AWS Certified Machine Learning Specialty, Google Cloud AI Engineer) are advantageous
  • Extensive experience in leading enterprise AI innovation and architecture initiatives
  • Proven track record of evaluating, piloting, and operationalizing AI solutions in enterprise environments
  • Experience working across multiple industries and large-scale IT organizations
  • Hands-on experience in AI/ML development, integration, and lifecycle management
  • Familiarity with regulations governing AI use, such as the EU AI Act, and experience in operationalizing compliance measures
  • Deep knowledge of modern AI paradigms including generative AI (e.g., LLMs), machine learning infrastructure, AI model lifecycle, and MLOps
Job Responsibility
Job Responsibility
  • Lead the evaluation and strategic assessment of emerging AI technologies, platforms, and vendor solutions, advising on technical and ethical feasibility
  • Design and guide the development of AI capabilities and innovation pilots, translating business goals into AI-enabled solutions
  • Define architectural blueprints for integrating AI technologies into IT systems and product platforms, ensuring security, scalability, and alignment with enterprise standards
  • Develop frameworks for responsible AI adoption including model evaluation, explainability, privacy, compliance (e.g., EU AI Act), and ethical use
  • Partner with product and platform teams to align AI innovations with enterprise technology strategy and business outcomes
  • Drive initiatives for AI prototyping, proof-of-concepts (PoCs), and production readiness assessments
  • Monitor vendor roadmaps and contribute to the strategy for selecting and onboarding external AI capabilities
  • Act as a center of excellence for AI within the IT organization, driving awareness, knowledge sharing, and standardization
  • Collaborate with enterprise architects and platform leads to integrate AI tools into data infrastructure, software architecture, and cloud environments
  • Perform technical due diligence on third-party AI services and models, ensuring fit-for-purpose and cost-effective solutions
What we offer
What we offer
  • Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
  • Fulltime
Read More
Arrow Right

Principal Solutions Architect

As a Principal Solutions Architect at NTT DATA, you will engage with clients to ...
Location
Location
Indonesia , Jakarta Selatan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive knowledge in multi-vendor service integrations and cross-functional software, operating systems, and infrastructure designs
  • Proficiency in how specific infrastructures and application software are deployed in accordance with relevant methodologies and frameworks
  • Ability to leverage extended specialist knowledge of reference architectures and maintain an awareness of trends and developments in technology domains
  • Extensive professional experience in technical, IT, or operations roles within a large-scale, multinational technology services environment
  • Proven experience in client engagement, consulting, and change management
  • Background in agile development environments
  • Excellent verbal and written communication skills, coupled with stellar interpersonal skills for building robust working relationships with both internal and external stakeholders
  • Capability to collaborate effectively with cross-functional teams such as sales, product, and delivery
  • A bachelor's degree (or equivalent) in computer science, engineering, business, or a related field
Job Responsibility
Job Responsibility
  • Engage with clients to develop complex solution architectures, ensuring alignment with business needs and technology trends
  • Mentor junior architects
  • Lead proof-of-concept initiatives
  • Foster collaboration across teams
  • Craft strategies, transformational designs, and an architectural vision for highly complex solutions
  • Provide multi-technology consulting services
  • Develop complex solution architectures specific to business, infrastructure, or functional areas
  • Evaluate alternative architectures to weigh cost, performance, and scalability
  • Produce detailed specifications for both cloud-based and on-premises solutions
  • Prepare technical plans and design principles
What we offer
What we offer
  • Workplace embraces diversity and inclusion
  • A place where you can grow, belong and thrive
  • Fulltime
Read More
Arrow Right

Lead/Principal Value Management Specialist

Amtrak will be hiring experienced Value Management Specialists to support the Di...
Location
Location
United States , Washington, District of Columbia
Salary
Salary:
103700.00 - 161352.00 USD / Year
amtrak.com Logo
AMTRAK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 6 years of relevant work experience.
  • Experience implementing Lean practices and/or Lean Portfolio Management (6–9 years for Lead
  • 9+ for Principal)
  • Ability to identify, align, and support Portfolio-level OKRs
  • Experience with Portfolio Roadmapping, EPIC management, and value stream alignment
  • Ability to develop dashboards, metrics, and value tracking tools
  • Experience facilitating Portfolio Kanban and intake processes
  • Familiarity with hybrid governance environments (PLM, LPM)
  • SAFe 6.0 LPM Certification (required for Lead
Job Responsibility
Job Responsibility
  • Identifying and managing business and engineering OKRs
  • Supporting portfolio-level demand intake, prioritization, and roadmapping
  • Implementing Lean Portfolio Management (LPM) practices
  • Partnering with Product Management, Delivery, and VMO teams to drive value optimization
  • Supporting or leading Portfolio Kanban processes from ideation through implementation
  • Developing and maintaining value dashboards, metrics, and reporting
  • Coaching teams on Lean best practices, value delivery, and continuous improvement
  • Supporting governance and compliance across hybrid PLM/LPM environments
  • Advising leadership on value realization and portfolio outcomes (Principal level)
What we offer
What we offer
  • health, dental, and vision plans
  • health savings accounts
  • wellness programs
  • flexible spending accounts
  • 401K retirement plan with employer match
  • life insurance
  • short and long term disability insurance
  • paid time off
  • back-up care
  • adoption assistance
  • Fulltime
Read More
Arrow Right

Sr. Director, Land Acquisition – Right of Way (ROW)

The Sr Director, Land Aquisition / Right-of-Way (ROW) - Fiber Optic Networks, is...
Location
Location
United States , Denver
Salary
Salary:
185000.00 - 200000.00 USD / Year
southeastutilitiesofgeorgia.com Logo
Southeast Utilities of Georgia LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A bachelor’s degree in business, real estate, law, engineering, or related field is required. In lieu of a bachelor’s degree, 10+ years of progressive experience in the Right-of-Way industry may be acceptable.
  • A minimum of 5 years of progressive experience in site acquisition with at least 2 years in a leadership or supervisory role.
  • Direct and extensive experience within the telecommunications (fiber optic network deployment) industry is required.
  • Proven experience in complex negotiations for easements, licenses, permits, and property acquisitions with diverse stakeholders (private, commercial, municipal, utility, tribal).
  • Demonstrated expertise in interpreting legal documents, title research, and land agreements.
  • Strong understanding of project lifecycles, budget management, and operational efficiency within a fast-paced construction environment.
  • Excellent written and verbal communication, negotiation, and interpersonal skills with the ability to build and maintain positive relationships with diverse stakeholders.
  • Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with GIS/GPS systems and ROW management software.
  • Problem-Solving: Strong critical thinking, analytical, and problem-solving skills with the ability to make sound decisions under pressure.
  • Travel: Ability to travel 25% to 50% of the time, as business needs dictate, to project sites and stakeholder meetings.
Job Responsibility
Job Responsibility
  • Develop and implement comprehensive ROW acquisition strategies and intended outcomes for the scope, schedule, budget, and quality tailored for fiber optic network expansion and maintenance.
  • Serve as the primary lead for acquiring property and rights-of-way, negotiating and securing any state and local licensing, access agreements, easements, permits, and other land-use documents necessary for conduit, and fiber construction and deployment.
  • Lead negotiations with private landowners, commercial businesses, utilities, municipalities, and federal/state/county agencies for the purchase, lease, or use of property and rights-of-way.
  • Provide support in the development of the Request for Proposal (RFP)
  • Review and approve acquisition terms, ensuring alignment with project budgets, schedules, and legal requirements.
  • Oversee the preparation, execution, and recordation of all necessary legal instruments and ensure timely compensation payments, including collaboration with legal partners.
  • Interpret and enforce existing ROW agreements, easements, and permits, ensuring company assets are protected, and restrictions are observed by all parties.
  • Administrate planned and unplanned encroachments on fiber infrastructure, including negotiation of resolutions and enforcement of land use agreements.
  • Conduct or oversee detailed public and private record searches, title investigations, and inquiries to satisfy title requirements for fiber network projects.
  • Collaborate closely with legal counsel, engineering, construction, and project management teams on all ROW-related issues and interpretations.
What we offer
What we offer
  • Medical, Dental & Vision Benefits
  • 401(k) Program with a Company Match.
  • Free Wellness Resources & Marketplace Discounts
  • Paid Maternity & Parental Leave
  • Paid Basic Life Insurance & Voluntary Options
  • Fulltime
Read More
Arrow Right

Principal Scientist

This role bridges clinical expertise in transfusion medicine with product innova...
Location
Location
United States , Norcross, Georgia
Salary
Salary:
Not provided
werfen.com Logo
werfen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Medical Laboratory Science, Immunohematology, or related field
  • ASCP SBB (Specialist in Blood Banking) certification required
  • Minimum of 5 years of experience in a transfusion service or blood center
  • industry experience preferred
  • Strong understanding of methodologies for blood group serology, molecular typing (PCR and NGS), antibody identification, and transfusion protocols
  • Experience with diagnostic product development, clinical trials, or innovation projects
  • Excellent communication, organizational, and problem-solving skills
  • Familiarity with IVD product lifecycle and regulatory pathways
  • Experience with blood bank automation
  • Strong communication and cross-functional collaboration skills
Job Responsibility
Job Responsibility
  • Serve as the internal expert on transfusion practices, immunohematology, and blood bank workflows
  • Provide clinical input into the design and development of new diagnostic assays, products, instruments, and software tools
  • Translate customer needs and regulatory requirements into product design inputs and specifications
  • Collaborate with R&D, engineering, and marketing teams to evaluate and develop novel technologies (e.g., molecular typing, next gen serology based testing, AI-assisted interpretation, automation)
  • Participate in feasibility studies, usability testing, and clinical trials for new products
  • Analyze performance data and contribute to product performance testing and regulatory submissions
  • Support R&D teams as a consultant to help investigate technical challenges
  • Represent the company at scientific conferences, workshops, and customer meetings
  • Develop educational content to help build internal team competancies
  • Ensure all activities align with regulatory standards (FDA, CE-IVDR, ISO 13485) and industry best practices
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy