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The firm is looking for a Principal Solutions Engineer to join and be a key member of the firm's technology team. The Principal Solutions Engineer will serve as a senior technical authority for designing and delivering business solutions that drive firm strategy and improve productivity. The Principal Solutions Engineer will lead the development of complex, integrated business solutions in a law firm, ensuring data governance, security, and compliance, while also mentoring technical professionals and driving technology-driven projects.
Job Responsibility:
Design, implement, and maintain integrations between multiple internal and external platforms
Define end-to-end solution architectures spanning SaaS, PaaS, on-prem and cloud systems
Lead solution design through to build and implementation
guide developers, data engineers, and admins while removing blockers
Produce high-quality artifacts (process diagrams, sequence/data-flow diagrams, API specs, data models, non-functional requirements)
Establish integration patterns (REST/GraphQL APIs, event-driven messaging, ETL/ELT), data contracts, and reference implementations
Design, implement, and maintain integrations between multiple internal and external platforms (e.g., CRM, business intelligence tools, legal platforms, marketing automation systems, and financial systems) to drive automation and operational efficiencies
Advance trend analysis reports for various departments, practice, and industry groups to influence business development and marketing strategies
Collaborate with the communications and events teams to track the success of marketing campaigns and identify opportunities for optimization
Develop and maintain performance dashboards to provide real-time insights into key business development and marketing metrics
Partner with the data operations team to extract, transform, and load (ETL) data from marketing platforms, the firm data lake, and external sources
Perform administrative tasks within Salesforce, including audits and automation flow development
Partner with KM/Data teams to architect data pipelines, authoritative sources, and governed taxonomies/metadata
Serve as the primary technology advisor to business sponsors
translate objectives into clear solution roadmaps and measurable outcomes
Provide thought leadership on best practices for data architecture, integration, and business intelligence
Assess and recommend tools and technologies to support the firm's business development and marketing initiatives
Ensure the firm stays ahead of trends in business technologies (including AI advancements) and leverages cutting-edge solutions
Apply pragmatic project management (Lean/Kanban/iterative) with clear milestones, risks, assumptions, and dependencies
Define acceptance criteria and test plans
drive UAT, cutover, change management and user adoption
Maintain solution runbooks, support models, and knowledge transfer for IT operations
Embed least-privilege, ethical walls, client confidentiality, data residency, and retention requirements in every design
Align with firm policies and client OCGs
partner with InfoSec on threat modeling, DLP, MDM, device posture, and vendor risk
Lead initiatives to incorporate AI-driven solutions into business development workflows
Use AI models to automate and enhance business insights, creating more personalized client interactions and smarter opportunity identification
Design responsible AI/RAG use cases with appropriate guardrails, auditability, and privacy
Requirements:
Bachelor’s degree in a technical field, preferably Computer Science, Data Science, Engineering or similar
8-12+ years of experience in enterprise application architecture/solution design, including 4+ years leading cross-functional delivery
Demonstrated success delivering complex, integrated business solutions in a law firm or adjacent professional-services environment
Strong grasp of business processes in legal (client/matter intake, conflicts/ethical walls, time & billing, pricing, DMS/KM, marketing/CRM, HR/PD)
Experience working with legal specific technologies, CRM systems, ERM platforms, marketing automation, and experience management tools (e.g., Salesforce, Pardot, Marketo, Introhive, Foundation, Aderant)
Proficiency in integration, database, and business intelligence technologies (e.g., APIs, SQL, Excel, Power Bi, Tableau, Foundation, Intapp, Smartsheet, Microsoft Fabric)
Excellent communication, stakeholder management, and the ability to translate technical concepts to non-technical business leaders
Strong analytical skills with the ability to translate complex data into actionable insights
Proven expertise across: Cloud & Identity: Microsoft 365/Entra ID (AAD), Azure (App Services, Functions, Storage, SQL, Key Vault), conditional access