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Atlassian is looking for a Principal Pre-Sales Solutions Engineer for our mid-market business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals.
Job Responsibility:
Partner with account teams and channel partners with customer accounts from 500-5000 users
Participate in customer discovery to understand business problems and map to Atlassian solutions
Probe for and identify additional opportunities for cross-product/solution expansion
Investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process
Have a broad understanding of full Atlassian product and solution offerings
Lead compelling value-based demonstrations
Understand, lead, and guide the customer's technical needs in the sales process
Proactively forge strong partnerships with aligned account executives
Understand, track and document product feedback and competitive intelligence
Continuously learn, develop and refine pre-sales and product knowledge
Requirements:
7+ years of experience interacting with enterprise customers in a pre-sales capacity
Excellent communication skills
Strong presentation skills to multi-level audiences
Unmatched agility to do what it takes to get the job done
Customer-centric mindset
Proven track record in building executive relationships with customers
Ability to rally internal teams to collaborate across the company
Creative problem solver who can interpret complex business problems
Ability to collaborate with prospects, partners, and sales teams
Comfortable in both business and technical contexts
Open to giving and receiving feedback
Passionate about making customers and Atlassian successful