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Principal Solution Consultant, Post-Sales

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Socure

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Location:
United States , New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

160000.00 - 190000.00 USD / Year
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Job Description:

We’re looking for a Principal Solution Consultant, Post-Sales to support the successful onboarding and early success of clients using Socure’s identity verification and fraud prevention platform. In this role, you'll work closely with technical and customer-facing teams to help guide implementation, provide technical assistance, and ensure a smooth customer experience during early adoption.

Job Responsibility:

  • Foster relationships with key stakeholders
  • Collect and analyze customer feedback data
  • Own the QBR process
  • Own the upsell and cross-sell POCs
  • Ensure the adoption of next-gen models
  • Handle customer questions about specific scoring decisions, fraud trends, or optimization opportunities

Requirements:

  • Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience
  • 10+ years of professional work experience
  • 5+ years of experience working in professional services, customer management, or in a sales engineering capacity
  • Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
  • Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders
  • Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger)
  • Ability to synthesize complex statistical observations into clear results and concrete recommendations
  • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets
  • Prior experience working with document image capture or other OCR or CV tools
  • Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations
  • Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)
  • Excited by the challenges of a fast-paced, mission-driven company
  • Comfort with up to 30% travel
What we offer:
  • Equity
  • Commission
  • Bonus
  • Comprehensive benefits

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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