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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Principal Solution Architect – Hybrid Infrastructure is a field-based technical pre-sales role that focuses on developing comprehensive Hybrid Infrastructure solutions for CDW's Education customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business.
Job Responsibility:
Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services
Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs)
Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals
Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth
Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field
Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc
Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers
Mentoring and coaching of solution architects around best practices to engage with coworkers and customers
Requirements:
Bachelor's Degree or equivalent experience
Minimum of (8) years in technical, pre-sales, or post-sale delivery role
Experience designing and architecting Hybrid Infrastructure tailored to CDW’s client needs
Experience designing and architecting Datacenter and Hybrid solutions tailored to CDW’s client needs
Familiarity with major vendors (Dell, HPE, Lenovo, NetApp) and platforms (VMware, Microsoft Server, Hyper-V/Azure Local, Nutanix, Veeam), as well as exposure to public cloud (Azure or AWS), is essential
Motivated, self-starting, and able to independently perform high quality work with minimal guidance
Understand industry-specific challenges, regulations, and best practices
Tailored recommendations and position the company's solutions effectively within the industry landscape
A PSA should be able to work effectively in a team, lead technical discussions, and influence decision-making
They may also provide guidance and mentorship to junior team members
A PSA must have a customer-centric mindset and be able to understand and articulate customer needs effectively
They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner
Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role
The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution
They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers
What we offer:
Annual bonus target of 25% subject to terms and conditions of plan