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Microsoft Advertising is a rapid-growing business powering global advertisers across search, display, and emerging AI-driven channels. Our CRM team builds next-generation customer relationship management solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service. If you're passionate about AI innovation, Copilot experiences, and building systems that empower thousands of sellers and marketers worldwide, this is your opportunity to make an impact.
Job Responsibility:
Architect and Design scalable CRM systems and services, ensuring reliability and extensibility
Lead AI Innovation into the CRM system: Oversee the integration with AI-powered insights and alerts
Leverage ML model integration for personalization and predictive analytics
Enable efficient sales workflows powered by AI and agentic solutions
Drive Engineering Excellence: Establish best practices for code quality, performance, and security
Lead design reviews and influence cross-team technical decisions
Embrace AI-first development lifecycle
Collaborate and align with stakeholders to ensure roadmap execution and business impact
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
6+ years of experience in software engineering with technical leadership roles
Solid knowledge of cloud technologies
Proven track record in architecting large-scale, distributed systems
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
8+ years of experience in software engineering with technical leadership roles
Solid knowledge of cloud technologies (Azure)
Proven track record in architecting large-scale, distributed systems