Principal Software Engineer

• Work with product managers, architects, and other engineers to understand the software requirements, and define corresponding functional and design specifications
• Drive technical decisions and contribute to the overall strategy
• Design, develop, test, deploy, and maintain high-quality, production-grade software, with a strong emphasis on backend systems
• Write clean, efficient, and well-documented code
• Design and implement micro-services for high availability, scalability, performance, and security within our SaaS platform
• Identify and resolve complex performance bottlenecks and system issues
• Apply deep knowledge of networking protocols (e.g., TCP/IP, HTTP/S, DNS, NAT), network security, and cloud networking concepts to build robust and secure solutions
• Design and implement solutions leveraging cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Kubernetes, Docker)
• Collaborate effectively with cross-functional teams including product management, QA, SRE, and technical assistance team
• Champion best practices in software development, including code reviews, testing methodologies, CI/CD, and DevOps principles
• Troubleshoot and resolve complex technical issues in a timely and effective manner, often in production environments
• Stay abreast of emerging technologies and industry trends in networking, SaaS, and software engineering
• Propose and prototype new ideas and solutions
• Create and maintain comprehensive technical documentation for designs, APIs, and operational procedures

• A minimum of 15 years of professional software development experience, with a significant portion focused on backend systems and distributed applications
• Proven expertise in one or more backend programming languages such as Golang (preferred), Java or Python
• Deep understanding of networking protocols, network architectures, network security, and common networking concepts is essential
• Proven experience in designing, building, and deploying scalable microservices using Docker, Kubernetes, etc.
• Significant experience in building, deploying, and operating scalable SaaS applications in a Public Cloud (AWS/GCP) environment
• Strong understanding of distributed systems principles, including concurrency, scalability, fault tolerance, and consistency
• Experience with various database technologies, including relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB, Redis) databases
• Experience designing, building, and consuming RESTful APIs and other integration technologies like WebSocket, Kafka, etc.
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Demonstrated ability to provide technical leadership, mentor other engineers, and drive projects to successful completion

Experience with network security principles, threat modelling, and secure coding practices

• Health & Wellbeing: comprehensive suite of benefits supporting physical, financial and emotional wellbeing
• Personal & Professional Development: programs catered to helping you reach any career goals
• Unconditional Inclusion: flexibility to manage work and personal needs
• Variable incentives may also be offered