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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Principal Site Reliability Engineering Manager

United States, Redmond 139900.00 - 274800.00 USD / Year · Job Posted April 16, 2026
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Job Description

Microsoft Substrate is the foundational cloud platform that powers many of Microsoft’s most critical services including Exchange Online and M365 Copilot. We are seeking a Principal Site Reliability Engineering Manager to lead a team responsible for building and operating Substrate services in highly regulated environments. This role requires deep appreciation for software engineering as a reliability lever. You will lead teams that write and maintain production code, build automation and self-healing systems, and partner closely with feature engineering teams.

Job Responsibility

  • Lead and develop a team of Site Reliability Engineer ICs, providing clear expectations, regular coaching, and career guidance across senior and principal levels
  • Own the operational health and reliability posture of Substrate services running in regulated environments
  • Drive change and influence across the org as you establish and drive SLOs, SLIs, and operational metrics
  • Lead effective incident management and post-incident reviews
  • Serve as an actively engaged on-call engineer (OCE) and participate in an on-call rotation
  • Own reliability, resilience, and disaster recovery, including driving and coordinating DR and game day exercises
  • Drive engineering led operational excellence at scale
  • Partner with engineering and product teams to embed reliability, security, and compliance considerations early in service design
  • Influence technical and operational strategy beyond your immediate team
  • Represent your team’s work clearly to leadership and partners
  • Build strong cross-functional relationships with security, compliance, infrastructure, and operations teams

Requirements

  • Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
  • OR equivalent experience
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role
  • This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments
  • For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation
  • For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements
  • For manager-level roles, a Tier 5 (T5) background investigation is preferred
  • Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them
  • This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Nice to have

  • Doctorate Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 12+ years technical experience in software engineering, network engineering, or systems administration
  • OR equivalent experience
  • 7+ years technical experience working with large-scale cloud or distributed systems
  • 3+ years people management experience
  • Experience operating or supporting services in regulated, sovereign, or compliance-sensitive environments
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