Principal Site Reliability Engineering Manager Job at Microsoft Corporation (Redmond)

Principal Site Reliability Engineering Manager

Microsoft Corporation

Location:
United States , Redmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

139900.00 - 274800.00 USD / Year

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Job Description:

Microsoft Substrate is the foundational cloud platform that powers many of Microsoft’s most critical services including Exchange Online and M365 Copilot. We are seeking a Principal Site Reliability Engineering Manager to lead a team responsible for building and operating Substrate services in highly regulated environments. This role requires deep appreciation for software engineering as a reliability lever. You will lead teams that write and maintain production code, build automation and self-healing systems, and partner closely with feature engineering teams.

Job Responsibility:

Lead and develop a team of Site Reliability Engineer ICs, providing clear expectations, regular coaching, and career guidance across senior and principal levels
Own the operational health and reliability posture of Substrate services running in regulated environments
Drive change and influence across the org as you establish and drive SLOs, SLIs, and operational metrics
Lead effective incident management and post-incident reviews
Serve as an actively engaged on-call engineer (OCE) and participate in an on-call rotation
Own reliability, resilience, and disaster recovery, including driving and coordinating DR and game day exercises
Drive engineering led operational excellence at scale
Partner with engineering and product teams to embed reliability, security, and compliance considerations early in service design
Influence technical and operational strategy beyond your immediate team
Represent your team’s work clearly to leadership and partners
Build strong cross-functional relationships with security, compliance, infrastructure, and operations teams

Requirements:

Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
OR equivalent experience
Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role
This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments
For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation
For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements
For manager-level roles, a Tier 5 (T5) background investigation is preferred
Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them
This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Nice to have:

Doctorate Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
OR Master's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 12+ years technical experience in software engineering, network engineering, or systems administration
OR equivalent experience
7+ years technical experience working with large-scale cloud or distributed systems
3+ years people management experience
Experience operating or supporting services in regulated, sovereign, or compliance-sensitive environments

Additional Information:

Job Posted:
April 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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