Principal Site Reliability Engineer Jobs

Groupon

Location:
Ecuador

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Groupon is modernizing its global platform — and reliability is at the center of that transformation. We’re looking for a Principal Site Reliability Engineer to lead the evolution from reactive maintenance to predictive, AI-driven resilience. You’ll design intelligent, self-healing systems that prevent incidents before they happen, ensuring our customers enjoy fast, secure, and reliable experiences across millions of daily interactions.

Job Responsibility:

Architect and maintain self-healing systems with 99.9%+ availability targets
Use AI/ML to automate infrastructure governance and detect configuration or IaC anti-patterns
Implement adaptive SLIs/SLOs that evolve automatically from real-time data
Build AIOps-based observability and auto-remediation pipelines
Apply predictive modeling to forecast failures before they impact users
Lead chaos, performance, and resilience testing programs
Map platform and service behavior to revenue impact and drive improved revenue resilience through better infrastructure performance
Mentor engineers and drive reliability standards across teams
Partner with platform, data, and product teams to ensure stability aligns with business goals
Support major incident response, incident review, and participate in on-call rotations

Requirements:

10+ years in software/systems engineering, including 5+ years in SRE or platform reliability
Strong experience with GCP (preferred) or AWS, Kubernetes, and Terraform
Proficiency in Python or Go for automation and tooling
Deep understanding of observability stacks (Prometheus, Grafana, OpenTelemetry) and service meshes (Istio, Envoy)
Hands-on AIOps experience: anomaly detection, predictive analytics, ML-assisted operations
Strong communication and influencing skills — data over hierarchy

Nice to have:

Experience with MLOps or large-scale data infrastructure
Exposure to FinOps or cloud cost optimization
Previous leadership of global incident response or SRE transformation programs

What we offer:

The opportunity to work with cutting-edge technologies in a transformative environment
Professional growth and leadership development pathways tailored to your aspirations
A chance to leave a lasting impact by shaping the future of reliable and scalable systems

Additional Information:

Job Posted:
December 09, 2025

Work Type:

Remote work

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Principal Site Reliability Engineer