Principal Site Reliability Engineer Job at Fidelity Investments (Westlake)

Principal Site Reliability Engineer

Fidelity Investments

Location:
United States , Westlake ▼
Merrimack

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.

Job Responsibility:

Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them
Bring together technical, procedural, and financial data to reduce toil and increase efficiency
Execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers
Coach peer SREs and development teams on how to build highly available systems

Requirements:

Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, master’s degree a plus
5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
Strong experience in Cloud development (preferably AWS) and migration skills
Experience with building and operating highly resilient platforms in cloud environments
2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation
Hands-on experience with container orchestration, preferably with Kubernetes
Experience operating and implementing distributed & highly concurrent service-based
Ability to automate with various scripting languages (Python, Shell scripting, etc)
Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
Hands-on Kubernetes skills and knowledge
Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, Open Telemetry, Datadog, etc)
Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale
Proven experience in maintaining scalability and resiliency of complex environment
Proven experience in implementing advanced observability practices and techniques at scale
Ability to triage, execute root cause analysis, and be decisive under pressure
Experience managing and interpreting large datasets using query languages and visualization tools
Proficient communication skills with an ability to reach both technical and non-technical audience
Ability to learn new software, method and practices and bringing them to our developers
Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships
Demonstrated expertise in Production support, including incident management, root cause analysis, real-time monitoring, and high availability and reliability of critical systems in a fast-paced environment
Role requires weekday and weekend on call rotation

Nice to have:

Familiarity with Accounting systems, Geneva or Advent Geneva is highly desirable
Working knowledge in fund accounting, trade operations, or data operations is a plus

Additional Information:

Job Posted:
April 22, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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