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Principal Site Reliability Engineer (AIOps)

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Palo Alto Networks

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Location:
United States , Santa Clara

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

151600.00 - 245300.00 USD / Year
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Job Description:

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability. Our stack includes Kubernetes, Docker, GCP, AWS, Ansible, Terraform, Vault, Gitlab, Spinnaker, Tensorflow, Datadog, Elasticsearch, Kafka, Hadoop, MySQL, Percona, MongoDB, Python, and Go. We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

Job Responsibility:

  • Contribute to the success of SRE and DevOps
  • Develop expertise in new technologies
  • Work with developers, researchers, data scientists, and security experts
  • Design, build and operate reliable, secure Cloud infrastructure
  • Ensure that applications are production-ready, scalable, and reliable
  • Develop tools and automation frameworks
  • Automate robust deployment of robust services
  • Orchestrate end-to-end monitoring and alerting
  • Participate with SRE and Dev teams in the on-call rotation
  • Lead root cause analysis of critical business and production issues
  • Mentor and champion SRE culture
  • Participate in design reviews

Requirements:

  • BS or MS in Computer Science, a related field, or equivalent professional experience
  • Expertise in configuration management with a framework such as Ansible, Terraform, Helm
  • Experience in Production Engineering, DevOps, or Site Reliability
  • Expertise in private or public cloud
  • Strong Linux administration, internals, and network troubleshooting
  • Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks
  • Familiarity with CI/CD pipelines, GitLab and GitHub preferred
  • Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
  • Excellent written and verbal communication, able to collaborate and rally support
  • Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
  • Passion for infrastructure and monitoring as code
  • Ready to understand and dissect new technology stacks quickly

Nice to have:

  • GitLab
  • GitHub
What we offer:
  • restricted stock units
  • bonus
  • employee benefits

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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