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WMCA is undergoing an exciting transformation, and our Digital and Data team is at the heart of this change. We are looking for a motivated expert to help embed governance and compliance best practices across our Microsoft 365 environment and progress our transition from an unstructured digital estate towards well-established information ownership, classification and governance.
Job Responsibility:
Set best practice and policies within SharePoint Online and Microsoft 365 provision across Digital and Data and the wider business, creating and maintaining standard operating procedures and technical system documentation as required.
Instil a culture of automation across all Cloud and On-Premises workloads, making recommendation of improvements to existing processes and products and working with business teams to achieve this.
Work with new and emerging cloud technologies to provide a modern, scalable architecture.
Identify and manage risks, issues, dependencies, and opportunities for SharePoint Online and Microsoft 365 services.
Working with Cyber Security and the Data Protection Officer to ensure that we are meeting required standards implementing solutions and tools that monitor and enforce policies.
Manage the delivery of the Microsoft 365 technology stack. To have responsibility for the administration, configuration, and development of SharePoint online and Microsoft 365 services.
To develop, design and build SharePoint Online and M365 technology stack in line with the Digital and Data Strategy and implement the outcomes required, that drives changes throughout the business and its partners.
Responsibility for assuring the backup and performance of SharePoint Online, Microsoft 365 solutions and generation of dashboards to monitor the environments, ensuring systems are accessible and data is recoverable in a disaster recovery scenario.
Work closely with the D&D department and communicate at all levels with wider business to ensure capture of all relevant data in a scalable environment and further develop the architecture to support at an enterprise level.
To define and maintain policies, standards, and documentation for SharePoint Online and Microsoft 365 across the organisation.
Requirements:
Extensive experience within Microsoft 365, including but not limited to Exchange online, Teams, One Drive, SharePoint Online, Power Apps and Azure Active Directory
Extensive experience administering, configuring, and designing a Microsoft 365 enterprise environment
A good understanding of Microsoft 365 roadmaps and the ability to evaluate the applicability for business productivity solutions in accordance with the Digital and Data strategy
Experience of deploying Microsoft 365 solutions
Experience with PowerShell, including development of scripting across Microsoft 365 services
Experience of undertaking appropriate impact assessment of Microsoft 365 updates
Experience with integrations and migration paths from on-prem solutions to Microsoft 365
Experience of analysing highly complex technical issues and proposed solutions
Experience in the automation of processes
Extensive knowledge of supporting the Microsoft 365 technology stack
Strong SharePoint online knowledge and skills
Strong attention to detail and excellent customer service ethos
Strong technical and governance documentation skills
Ability to work autonomously and as a team player
Prioritise and sequence the Microsoft 365 technology roadmap - delivering proof of concepts.
Skilled in advanced troubleshooting across the Microsoft 365 stack
Evidence of outstanding working relationship with end users in exceeding their expectations
Working knowledge of PaaS, SaaS and IaaS technologies
Knowledge of scripting technologies, specifically for systems administration (e.g. PowerShell, VB, .Net) for Azure Active Directory
An understanding of ITIL practices, current GDPR and information security principles
Qualified to degree level in an IT related discipline.
An IT technical qualification e.g. M365, MCSD, MCSE, MCDA, CCNA, CISP, VCP or similar recognised professional qualification that demonstrates knowledge of essential skills
What we offer:
Local Government Pension Scheme (one of the most generous pension schemes in the UK).
Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
28 days paid annual leave (with an option to purchase more) + Statutory days.
EV car benefit scheme
Healthcare plans.
Discounted gym membership, will writing, and mortgage advice.
An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
3 days of paid leave each year to volunteer.
Interest-free financing through SmartTech to buy the latest technology
Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA.
Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.