Job Description:
Microsoft Digital (MSD) builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We are currently lookign for a Principal Service Engineer. We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more! To be successful in this role, you must have technical breadth and depth in one or more of the Microsoft365 solutions, including the administration of Microsoft Admin Center (MAC), AI Agents & Apps, Microsoft Teams, Copilot, Copilot Studio, or other M365 services with a focus on administration of AI tools. The role will have a focus around engineering, administrating solutions that ensure service stability/optimization and supportable/scalable management for the data and collaboration tools that are a part of Microsoft 365. Bring your technical skills in corporate and cloud collaboration, your passion for building scalable and reliable systems, and desire to influence how Enterprise-class services are delivered. Other focus may also include service availability, problem and process management as well as creating automation to support service operations. Key skills and experience include engineering excellence, customer service, software development, project management, enterprise problem solving, and collaborative communications.
