CrawlJobs Logo

Principal Salesforce Architect

pointclickcare.com Logo

PointClickCare

Location Icon

Location:
Canada , Mississauga

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

153000.00 - 170000.00 CAD / Year

Job Description:

We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.

Job Responsibility:

  • Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
  • Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business
  • Develop and manage a technical strategy and coordinates adoption
  • Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise
  • Translate business requirements into well architected solutions that best leverage the Salesforce com platform
  • Design and develop effective and efficient end to end solutions for complex business problems
  • Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
  • Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
  • Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
  • Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective
  • Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development
  • Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
  • Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
  • Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
  • Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
  • Collaborate with business leaders to create business capability models that align technology capabilities with business needs
  • Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units

Requirements:

  • Bachelor's or Master's degree in Computer science, Information Technology, or a related field
  • 5+ years of experience as a senior domain architect or senior enterprise architect
  • Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
  • Proven experience designing and delivering complex B2B SaaS Salesforce solutions
  • Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support
  • Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
  • Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
  • Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem
  • Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
  • Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
  • 5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
  • Strong analytical, problem-solving, communication skills
  • Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
  • Strong understanding of security architecture principles and practices
  • Proven experience in business capability modeling and translating business needs into technology solutions

Nice to have:

  • Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus
  • Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
What we offer:
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
  • bonus

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Principal Salesforce Architect

Salesforce Application Architect

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of experience in Salesforce CRM Application systems with regards to development, deployment, infrastructure, enhancements and support
  • 4 years of information systems design, implementation, or integration experience in programming, query design, and database development, ETL Processes and CRM solutions development
  • 3 additional years of experience in the design, implementation and support of an enterprise-level applications in a complex business environment
  • High-School Diploma or GED in general field of study
  • Proficient with developing, deploying, customizing and integrating Salesforce CRM
  • Demonstrated proficiency in installing and deploying CRM Organizations
  • Demonstrated proficiency in customizing and creating CRM entities
  • Demonstrated proficiency in understanding and implementing business workflows and processes
  • Demonstrated proficiency in using the either the CRM SDK or plugin platforms
  • Demonstrated proficiency with Microsoft .NET 3.5+ development using C#
Job Responsibility
Job Responsibility
  • Serves as a application architect for the CRM technology platform, also provides technical leadership on Salesforce CRM, and SQL development initiatives
  • Oversees the technical design and development of CRM solutions and leads the design, analysis, development, data manipulation, testing, post-implementation review, specifications, documentation and reporting based on business requirements
  • Applies industry best practices for application development resulting in CRM solutions that are highly maintainable, easily extensible, enable scalability, and ensure security of access and data
  • Extensive experience with architecture design and enhancements in enterprise class CRM solutions
  • Advanced knowledge of object oriented principals, design patterns, SOA, and enterprise systems
  • Design and implement the architecture and deployment of high performance, integrated web and mobile systems centerd around Salesforce
  • Collaborate closely with business stakeholders and development teams to ensure the architecture and design meets their needs and scales with growth
  • Researches and identifies innovative technology solutions that enhance the Salesforce offerings. Develops/executes plans for implementation of new technologies
  • Prepare technical documentation of systems
  • Communicate and collaborate with Infrastructure SMEs to design enterprise solutions
  • Fulltime
Read More
Arrow Right
New

Principal Salesforce Architect

We are looking for a Principal Salesforce Architect, reporting to the Director –...
Location
Location
United States
Salary
Salary:
168000.00 - 187000.00 USD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Computer science, Information Technology, or a related field
  • 5+ years of experience as a senior domain architect or senior enterprise architect
  • Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
  • Proven experience designing and delivering complex B2B SaaS Salesforce solutions
  • Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support
  • Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
  • Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
  • Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem
  • Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
  • Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Job Responsibility
Job Responsibility
  • Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
  • Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business
  • Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles
  • Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise
  • Translate business requirements into well architected solutions that best leverage the Salesforce com platform
  • Design and develop effective and efficient end to end solutions for complex business problems
  • Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
  • Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
  • Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
  • Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective
What we offer
What we offer
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
  • Fulltime
Read More
Arrow Right

Solutions Architect

The Solutions Architect will provide technical leadership and governance to deve...
Location
Location
United States , Berkeley Heights
Salary
Salary:
73.47 - 81.63 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in software architecture principles, design patterns, and best practices (microservices, APIs, event-driven architectures)
  • 12-15 years of progressive experience in solution architecture roles, with at least 5-7 years in a Senior or Principal Solution Architect position
  • Experience with leading E-commerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce)
  • Deep expertise in at least one major cloud platform (AWS, Microsoft Azure, Google Cloud Platform)
  • Experience with Salesforce ecosystems and their integration patterns
  • Practical experience with ServiceNow for IT demand management
  • Familiarity with DevOps practices, CI/CD, and automation
  • Understanding of application and data security, and regulatory compliance (GDPR, CCPA)
  • Proven experience within the Retail, E-commerce (B2C), and B2B industries, with a deep understanding of their business models, challenges, and technological opportunities
  • Ability to communicate complex architectural decisions and strategies to both technical and non-technical audiences
Job Responsibility
Job Responsibility
  • Provide technical leadership and governance to development teams, ensuring adherence to architectural standards and best practices
  • Contribute to the definition, implementation, and management of architectural governance processes and standards
  • Oversee the operational aspects of the architectural review board (ARB) process
What we offer
What we offer
  • Subsidized health, vision, and dental plans
  • Paid sick leave
  • Retirement plans with a match
Read More
Arrow Right

Principal Application Engineer, Marketing Technologies

Atlassian is looking for a Solutions Architect to join our IT Marketing Technolo...
Location
Location
United States , San Francisco; Mountain View; Austin
Salary
Salary:
205800.00 - 274400.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience at a Solution architect or lead technical architect capacity for transformational programs and projects in the Legal & Compliance space
  • 12+ years of overall work experience in building or supporting internal systems
  • Experience in building and supporting the future technology vision for Atlassian’s Marketing Strategy in the areas of Demand Generation, Email & content Marketing, Ad & Events Tech, Analytics & Insights
  • Work with a myriad of different technologies home grown or third party applications like Marketo, Salesforce Marketing Cloud, Sales Cloud, Demandbase, ActionIQ and AdTech
Job Responsibility
Job Responsibility
  • Build, govern and recommend technology strategy & architecture for enterprise level initiatives for Martech
  • Participate in solution design discussions, architectural decisions, code reviews and drive agile method of delivering focusing on quality, CI/CD, and best practices
  • Have experience building conceptual and logical architectures and procure required artifacts and documentation of such systems/landscapes, process design documents
  • Bring experience with governance of initiatives that align with the overall enterprise architecture guidelines and principles
  • Constantly scan and keep up with the Industry Trends in Tech
  • Partner with broader Enterprise Architecture teams for vendor evaluation/heat maps and long term IT investment strategy
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Principal Salesforce Developer

At Optimizely, we're on a mission to help people unlock their digital potential....
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
optimizely.com Logo
Optimizely
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in administrating Salesforce
  • 2+ years in deep knowledge and practice of Apex code
  • Salesforce certifications as Administrator and Platform Developer and/or an architect track certification
  • Experience in building complex Salesforce solution designs and reviewing/enhancing solution designs from other SFDC delivery teammates
  • including a working knowledge of Salesforce platform limits, order of execution, data storage impacts, and sharing and visibility
  • Solid knowledge of Agile development methodologies
  • Experience with Sales Cloud, Service Cloud, CPQ, & Communities required
  • Knowledge of what can and should be done with configuration vs. code and adheres to a “configuration before code” mindset to minimize cost and complexity and maximize scalability
  • Experience designing or building Salesforce integrations with third-party applications
  • Ability to create webhooks and work with API
Job Responsibility
Job Responsibility
  • Gather (or work closely with business analysts) requirements from various stakeholders relating to changes in integrations for projects related to enterprise systems, integrations, processes, change control, and operations
  • Facilitate discussions with business owners in working sessions to understand requirements, find common ground, and evaluate acceptable solutions
  • Create and maintain documentation on enterprise systems and satellite system integrations
  • Create/update and maintain documentation in partnership with cross-departmental teams related to process and operations when related to specific work
  • Develop User Acceptance Testing scenarios, identify test criteria and test new functionality/enhancements
  • Identify gaps in process, operations, and systems
  • Work with IT Infrastructure, enterprise system subject matter experts, and other resources to design and review technical designs and project plans for fit and purpose in accordance with system best practices
  • Understand data flows between enterprise systems, in collaboration with our Enterprise Architect
  • Develop and maintain trust cross-departmentally
  • Work with Enterprise Architect on enterprise system roadmap
Read More
Arrow Right

Principal Architect, Systems

T-Mobile for Business IT is seeking a seasoned Principal Solutions Architect to ...
Location
Location
United States , Bellevue; Frisco
Salary
Salary:
123800.00 - 223300.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7–10 years of experience in: Telecom environments focused on customer-facing B2B product delivery
  • Enterprise systems architecture or infrastructure design at scale in regulated environments
  • 5+ years of experience in: Architecting or integrating Salesforce, ERP, and enterprise backend systems
  • Working with customer-facing tools and ecosystems (e.g., Angular, Spring Boot, NBA)
  • Experience with BSS/OSS systems, commerce engines, and 3rd-party vendor ecosystems
  • Strong understanding of federal compliance requirements, security standards, and data protection in the context of enterprise customers
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Architect End-to-End B2B Experiences: Design scalable and secure solutions across onboarding, servicing, and commerce flows for T-Mobile’s enterprise and federal customer base
  • Drive Standards and Governance: Define, enforce, and evolve architectural standards for integration across BSS/OSS systems and partner platforms
  • Lead Strategic Integrations: Provide architectural leadership across Salesforce, ERP, billing, commerce, and customer management systems
  • Secure and Compliant Design: Ensure platform architectures adhere to regulatory and compliance requirements including USGCI, CPNI, and enterprise-grade data governance
  • Partner multi-functionally: Collaborate with product managers, UX teams, and engineering leads to deliver cohesive mobile-optimized experiences
  • Champion Platform Modernization: Lead initiatives for cloud-native development, containerization, API-first design, and data enrichment for transaction processing
  • Evaluate and Recommend Technology: Lead partner evaluations and proof-of-concepts for emerging B2B capabilities and vendor technologies
  • Deliver Enterprise-Ready Documentation: Maintain architecture blueprints, system documentation, and reusable patterns for development and operational use
  • Advisory and Thought Leadership: Act as a domain expert on B2B telco trends, platform evolution, and innovation pipelines for customer engagement
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Principal Genesys Cloud Architect

Join Navan's innovative Business Technology team as the Principal Genesys Cloud ...
Location
Location
United States , Austin
Salary
Salary:
Not provided
navan.com Logo
Navan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Contact Center Technology, with a specific, deep focus on Genesys Cloud CX
  • Proven track record of designing global, multi-region contact center solutions (Voice & Digital)
  • Expert in Genesys Architect, Data Actions, and Integration Hub
  • Comfortable working with JSON, REST APIs, and troubleshooting complex data dip failures
  • Strong grasp of scripting (JavaScript/Node.js) or middleware logic required to bridge gaps between CCaaS and CRMs
  • Excellent communication skills, with the ability to explain technical constraints to non-technical stakeholders and offer creative workarounds
  • Experience with Genesys WEM (Workforce Engagement Management) and analytics to drive architectural decisions
  • Experience working in an Agile/Scrum environment, managing technical debt while delivering new features at speed
  • Genesys Cloud Certified Professional (GCP) certification is highly preferred
Job Responsibility
Job Responsibility
  • Leading the end-to-end architecture of Genesys Cloud CX, ensuring our global telephony, BYOC (Bring Your Own Carrier), and edge architecture can scale with Navan’s rapid global expansion
  • Designing and building advanced interaction workflows in Genesys Architect
  • Architecting "smart" routing by leveraging Data Actions and RESTful APIs to connect Genesys with Navan’s proprietary backend, Salesforce, and other critical business systems
  • Partnering with Support and Sales leadership to translate complex business requirements into functional technical designs
  • Acting as the Subject Matter Expert (SME) for the Genesys platform, evaluating new features and advising the business on adoption strategies
  • Establishing best practices for configuration management, documentation, and "DevOps for CX"
  • Analyzing interaction data to identify bottlenecks in the IVR or digital flows and implementing architectural changes to reduce friction and improve latency
What we offer
What we offer
  • Generous medical plans, dental, and vision benefits with premiums covered by Navan
  • Various insurance options designed to cover each family's needs
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support
  • Connectivity stipends
  • Pet insurance
  • Fulltime
Read More
Arrow Right

Solution Architect

The Solutions Architect will play a critical role in delivering and governing en...
Location
Location
United States , Berkeley Heights
Salary
Salary:
Not provided
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12–15 years of progressive experience in solution architecture roles
  • 5–7 years in a Senior or Principal Solution Architect capacity
  • Strong experience in Retail, E-commerce (B2C), and B2B environments
  • Deep understanding of business models, challenges, and technology landscapes in these domains
  • Experience with data architecture including data warehouses, data lakes, ETL/ELT pipelines, relational and NoSQL databases, and streaming platforms
  • Strong background in architectural governance, ARB processes, and ITSM frameworks
  • Hands-on experience with ServiceNow for demand management, ITSM, or ITBM
  • Software architecture principles and design patterns (Microservices, APIs, Event-driven architecture)
  • Experience with leading e-commerce platforms (Salesforce Commerce Cloud, Adobe Commerce, etc.)
  • Strong expertise in at least one major cloud platform (AWS, Azure, or GCP)
Job Responsibility
Job Responsibility
  • Provide technical leadership and guidance to development teams, ensuring alignment with enterprise architecture standards and best practices
  • Participate in defining, implementing, and managing architectural governance frameworks and standards
  • Oversee the Architecture Review Board (ARB) process to ensure solutions are reviewed, approved, and compliant
  • Collaborate with Solution Architects across domains (Retail, Digital, Data, etc.) to ensure architectural consistency and governance adherence
  • Manage and optimize architectural demand management processes using ServiceNow
  • Establish and enforce architectural standards, design patterns, and development frameworks
  • Conduct architecture and design reviews to ensure quality, compliance, and alignment
  • Identify, manage, and mitigate technical risk and technical debt
  • Communicate complex architectural strategies and governance decisions to both technical and non-technical stakeholders
  • Act as a trusted advisor to business and technology leaders, aligning business objectives with technical solutions
What we offer
What we offer
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits
Read More
Arrow Right