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Bloomreach Logo Bloomreach · IT - Administration

Principal Revenue Strategy and Operations Manager

United Kingdom · Job Posted February 14, 2026
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Job Description

The Principal Revenue Strategy and Operations Manager is responsible for optimizing and scaling the end-to-end revenue and customer lifecycle across the EMEA region—and potentially APAC. This role partners closely with Sales, Marketing, Customer Success, Finance, and Product to drive operational excellence, improve forecasting accuracy, increase retention and expansion, and ensure a seamless customer experience from lead to renewal.

Job Responsibility

  • Analyze complex information—both quantitative and qualitative—to guide our Go-To-Market (GTM) strategy and exceed revenue targets
  • Support the design and execution of sales processes, territory models, and capacity planning
  • Partner with Sales leadership on quota setting, compensation plan design, and performance management
  • Define and optimize onboarding, adoption, renewal, and expansion workflows
  • Partner with CS leadership to improve retention, NRR, churn reduction, and time-to-value
  • Support the design and roll-out of playbooks for customer engagement, renewals, and risk management
  • Ensure a consistent, high-quality customer experience across the lifecycle
  • Manage and develop a team of revenue and customer operations professionals
  • Act as a strategic partner to Sales, Marketing, CS, Finance, and Product leadership
  • Lead change management for new processes, tools, and operating models
  • Drive alignment across GTM teams to support company growth goals
  • Evaluate and continuously improve existing GTM processes, systems, and organizational structures through standardization, documentation, and automation
  • Design and implement operating cadences that promote compliance, efficiency, and consistency across the GTM team (e.g., pipeline hygiene, account ownership protocols, and account planning)
  • Proactively identify and deploy best practices to increase seller effectiveness, operational alignment, and job satisfaction—tailored to regional dynamics in EMEA and APAC

Requirements

  • 8+ years of experience in Revenue Operations, GTM Strategy, Management Consulting, or related functions at high-growth SaaS or enterprise tech companies
  • Proven ability to lead complex cross-functional initiatives with measurable business impact
  • Strong analytical and problem-solving skills with proficiency in data visualization and dashboarding tools (e.g., Tableau, Looker)
  • Excellent communication and storytelling abilities with experience presenting to executive audiences
  • Deep understanding of sales and marketing processes, systems (e.g., Salesforce, Clari), and GTM metrics
  • Experience supporting EMEA and/or APAC markets strongly preferred
  • Bachelor’s degree required
  • MBA or equivalent advanced degree a plus

Nice to have

  • Experience in B2B SaaS, subscription, or usage-based business models
  • Familiarity with forecasting methodologies and revenue recognition concepts
  • Experience supporting enterprise and mid-market sales motions
  • Experience with international or multi-region GTM teams

What we offer

  • A great deal of freedom and trust
  • We believe in flexible working hours
  • We work virtual-first with several Bloomreach Hubs available across three continents
  • We organize company events
  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
  • People Development Program
  • Resident communication coach
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program
  • Subscription to Calm - sleep and meditation app
  • ‘DisConnect’ days
  • We facilitate sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • We reward & celebrate work anniversaries
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