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Capital One Logo Capital One · Sales

Principal Relationship Management - Strategic Client Management

United States, Riverwoods Employment contract 138100.00 - 157700.00 USD / Year · Job Posted June 14, 2026
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Job Description

Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections.

Job Responsibility

  • Strategic Growth: Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth
  • Business Development: Creating business cases for new development activities with internal and external partners
  • Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies
  • Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume
  • Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations
  • Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation
  • Client Engagement: This is a client-facing role requiring approximately 25-30% travel

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry

Nice to have

  • Bachelor's Degree in Business, Finance or Marketing
  • 8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • health, financial and other benefits
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