Principal, Regional Delivery Enablement & Operating Excellence Lead (APAC) Job at Microsoft Corporation (Singapore)

Job Description

We are seeking an experienced regional leader to drive delivery enablement and operating excellence at scale across the Asia‑Pacific region. This role leads a multi‑disciplinary enablement function spanning solution design, process excellence, quality, tooling, and portfolio analytics. The function exists to absorb complexity and ambiguity upstream, transforming it into repeatable, scalable delivery models that enable execution teams to succeed predictably at scale. Reporting to the Partner GM – APAC Datacenter Delivery, this is a Principal‑level people leadership role with enterprise impact. Success is achieved not through direct execution, but through influence, clarity, and durable operating systems that improve outcomes across teams, markets, and portfolios.

Job Responsibility

Own the health, effectiveness, and scalability of the regional delivery enablement function across APAC
Ensure complex, non‑standard, or ambiguous work is clearly structured, solutioned, and operationalized before handoff to execution teams
Design and continuously improve intake, prioritization, triage, and handover models that protect execution capacity and reduce delivery friction
Sponsor and embed regional delivery standards, quality guardrails, and operating rhythms that drive consistent outcomes at scale
Drive adoption of tooling, automation, and portfolio analytics that improve predictability, risk visibility, and executive decision‑making
Ensure improvements are durable and sustained, embedded into operating models rather than dependent on individual heroics
Lead, develop, and scale a high‑performing, multi‑disciplinary team across: Solutions Management
Process Excellence & Quality
Tooling, Automation, and Portfolio Analytics
Establish clear role charters, decision rights, success measures, and growth paths across the function
Build leadership depth so outcomes scale through people and systems, not through personal intervention
Foster a culture grounded in operational truth, continuous improvement, learning loops, and proactive value creation
Partner closely with Capacity Delivery, Technology Enablement, Business Transformation, and Portfolio leaders across the region
Ensure work is prioritized, sequenced, and outcome‑driven, enabling functional leaders to focus on strategic ownership rather than execution mechanics
Translate strategy, change initiatives, and global direction into delivery‑ready operating models that teams can execute consistently
Enable smoother cross‑team execution by reducing noise, clarifying dependencies, and aligning on trade‑offs
Influence outcomes without direct authority, aligning diverse stakeholders around shared priorities and decision frameworks
Elevate leadership conversations by surfacing portfolio‑level patterns, leading indicators, and systemic risks, reducing reliance on late‑stage escalation
Build trusted relationships by balancing strategic intent with operational reality, enabling leaders to navigate trade‑offs between speed, quality, risk, and scale

Requirements

12+ years of experience leading complex programs, portfolios, or operating models in large, matrixed organizations
Demonstrated people leadership experience managing multi‑disciplinary teams
Proven ability to own systems and outcomes beyond direct authority, driving results through influence and clarity
Strong background in one or more of the following: Delivery enablement
Program / portfolio management
Process design and operating model development
Business or operational transformation
Experience using data, analytics, and insights to inform executive decision‑making and prioritize outcomes
Demonstrated ability to translate ambiguity into structured, scalable delivery solutions
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

Experience operating at regional or global scale across multiple countries or markets
Exposure to datacenters, infrastructure, technology delivery, or large‑scale operational environments
Track record of building durable systems (standards, governance, tooling, operating rhythms) rather than one‑off initiatives
Experience leveraging automation, intelligent automation (IA), or AI‑driven insights to streamline operations and improve planning, reporting, and execution outcomes

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Principal, Regional Delivery Enablement & Operating Excellence Lead (APAC)

Job Description

Job Responsibility

Requirements

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