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Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility:
Manages the direction of solution deliveries and influences others to secure resources to deliver on customer contracts.
Ensures delivery for customers across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management.
Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.
Contributes to consumption activities, identifies patterns of consumption gaps, and drives consumption by identifying blockers to consumption goals.
Holds accountability for project delivery forecast.
Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure.
Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.
Supports strategic relationships with key stakeholders in the customer portfolio.
Supports new customer opportunities in partnership with Sales with highly significant or global impacts for Microsoft.
Communicates current view of delivery to customer executives on regular cadence.
Researches and proactively shares intellectual property (IP) and provides recommendations for improvement.
Engages with senior internal and external stakeholders (e.g., Chief Executive-level executives) as a peer with subject matter expertise.
Prevents and manages escalated situations through strategic and targeted communications with senior stakeholders.
Drives customer satisfaction by representing Microsoft to senior customer stakeholders.
Manages expectations with a high level of political sensitivity.
Adheres to project compliance standards (e.g., confidentiality, privacy) and requirements of the contract.
Drives project initiation for projects of high complexity.
Balances needs across projects in challenging situations.
Leads contracting process for customer and partner resources.
Leads pre-sales process for high-impact projects.
Develops detailed project management plan to drive predictable delivery for large and/or complex projects.
Orchestrates and oversees a broad range of project metrics on large, complex projects.
Proactively manages risks and issues within and across large, complex projects.
Ensures timely completion and quality of deliverables.
Manages finances for projects with large scopes and budgets.
Manages communications with senior stakeholders on project health, issues, and financial performance.
Drives timely project closure.
Demonstrates accountability for the financial health of a project or program.
Looks for or creates opportunities to maximize timely cloud consumption through current deliveries.
Requirements:
Bachelor's Degree in related field AND 5+ years' experience in project management OR equivalent experience.
Proficiency in written, reading, and conversational Spanish and English.
Bachelor's Degree in related field AND 12+ years experience in project management OR equivalent experience (Preferred).
Project Management Professional (PMP) certification (Preferred).
6+ years financial management experience (Preferred).
Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification (Preferred).