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The Principal Project Manager (PjM) in Microsoft Industry Solutions Delivery (ISD) / GCID is accountable for leading Microsoft’s most complex, high-impact Cloud, Data, AI, and Security transformation programs for strategic enterprise customers. This role operates at the intersection of delivery leadership, technical depth, customer trust, and AI execution. The Principal PjM is the single accountable owner for delivery outcomes across multi-workstream, multi-vendor, global programs — often executed under ambiguity, evolving architectures, and high executive visibility.
Job Responsibility:
Lead end-to-end delivery of large, multi-workstream, global transformation programs (Cloud, Data, AI, Security, Application Modernization, Industry Solutions)
Act as the single accountable delivery leader for high-visibility programs, including executive steering committees and escalation management
Proactively identify, quantify, and mitigate delivery, commercial, technical, and organizational risks
Drive predictable outcomes across Microsoft internal teams, partners, and customer organizations
Should be able to lead /co-lead technical discussions with the customers
Lead AI-first delivery models including Generative AI, Azure AI, Copilot-enabled solutions, and AI-powered accelerators
Partner with Architects, Engineering, Data Science, Security, and Responsible AI stakeholders to drive safe, scalable AI deployments
Move solutions from PoC/pilot stages into production-grade enterprise deployments
Apply Responsible AI, security, privacy, and compliance guardrails throughout delivery execution
Serve as a trusted advisor to senior customer executives on business value of the solution delivered, delivery health, AI adoption progress, risk posture, and business outcomes
Translate complex technical and AI-centric delivery topics into executive-ready narratives
Represent Microsoft delivery excellence in executive governance forums, transformation reviews, and QBRs
Own accountability for partner and system integrator delivery performance across complex engagements
Influence delivery sourcing strategies to optimize GCID participation, cost efficiency, and scale
Manage quality, risk, and outcomes across multi-partner delivery landscapes
Should be able to lead technical discussions with engineering teams without support from technical team/architects
Act as a role model, mentor, and coach for Senior and Principal Project/Program Managers across ISD / GCID
Contribute to delivery standards, playbooks, AI delivery patterns, and governance models
Support complex pre-sales pursuits by shaping delivery approaches, validating estimates, and assessing risk
Identify AI and cloud opportunities in the account
Should be able to lead AI workshops with the customer to create impactful usecases to deliver faster value to customer and Microsoft
Lead and orchestrated presales to grow the business
Embody our culture and values
Requirements:
Bachelor’s degree in Engineering, Computer Science, Information Systems or equivalent experience
12+ years of experience in complex project/program delivery
5+ years leading large-scale enterprise transformation programs