Principal Program Manager Sales and Success, Atlassian

Atlassian

Location:
United States, Austin ▼
San Francisco
Seattle
New York

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

158000.00 - 253800.00 USD / Year

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Job Description:

As the Principal Program Manager for Sales and Success, you will play a critical role in structuring and prioritizing a portfolio of strategic programs that drive impactful results across the customer lifecycle. You will collaborate with portfolio sponsors, strategists, and functional teams to champion alignment, build a structured program portfolio, and guide change management efforts to maximize strategic impact. This role requires a blend of program management, change management, and strategic foresight to drive operational excellence and measurable outcomes across Sales and Success initiatives.

Job Responsibility:

Partner with Portfolio Sponsors to design, develop, and structure the program portfolio, ensuring alignment across all stages of the customer lifecycle
Lead the framework development for each program stage, incorporating customer-centric insights and measurable objectives to ensure program readiness and success
Act as a primary advocate for prioritizing high-impact programs, ensuring all required information is gathered for a thorough prioritization phase
Identify and drive any necessary strategic work before advancing programs, fostering collaboration among key stakeholders to validate program alignment with overarching goals
Collaborate with cross-functional teams and strategists to develop a comprehensive roadmap for change management across Sales and Success
Monitor in-flight programs to assess and validate their strategic impact, making data-driven recommendations to adjust focus or resources as needed to drive outcomes
Take ownership of a key program within the portfolio, leading its execution from ideation through implementation
Oversee all aspects of program delivery, including stakeholder communication, resource allocation, and progress tracking, to ensure that the program meets its objectives and contributes to portfolio-level impact

Requirements:

Bachelor’s degree, advanced degree or certifications in program management or change management is a plus
10+ years of experience in program management, with a focus on portfolio management, preferably in a sales or customer success environment
Strong expertise in change management, with a proven ability to influence and drive large-scale initiatives
Exceptional communication and prioritization skills, with a talent for working cross-functionally with senior leaders, strategists, and program sponsors
Strong strategic mindset with an ability to navigate complexity, identify key themes, and deliver impactful solutions
Adept at managing multiple high-priority projects and balancing long-term strategic goals with near-term operational needs
Experience with project management tools and methodologies, including Agile, Lean, or similar frameworks

What we offer:

health and wellbeing resources
paid volunteer days
benefits, bonuses, commissions, and equity

Additional Information:

Job Posted:
May 13, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Principal Program Manager Sales and Success