Principal Product Support Engineer Job at Hewlett Packard Enterprise (Oklahoma City)

Principal Engineer - Safety & Environmental Engineering (Product Safety)

BAE Systems is seeking a Principal Product Safety Engineer to support submarine ...

Location

United Kingdom , Barrow-in-Furness

Salary:

65.00 GBP / Hour ▼

Outsource UK

Expiration Date

Until further notice

Requirements

Knowledge of submarine lifecycle phases
Strong analytical skills and ability to interpret technical data
Proficient with MS Office
STEM degree (preferred)
Chartered or working towards (preferred)

Job Responsibility

Lead hazard identification and risk assessment activities
Support development of Product Safety requirements and Safety Case content
Maintain the Hazard Log and produce clear safety arguments
Provide safety engineering advice to technical teams and stakeholders
Deliver and develop training materials for Product Safety
Chair hazard meetings and lead relevant working groups
Conduct peer reviews and mentor junior safety engineers

What we offer

Inclusive, supportive environment with opportunities to grow and contribute to meaningful defence projects

Fulltime

Federal Principal Product Support Engineer

Hewlett Packard Enterprise is seeking a master-level Principal Product Support E...

Location

United States , Multiple locations

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in a technical field or equivalent experience demonstrating advanced expertise
US Citizenship with active Secret clearance
Industry-recognized certifications including CompTIA Security+ (or higher, such as CASP or CISSP)
Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect)
10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas
Proven record of resolving deeply technical issues and leading support for federal customers

Job Responsibility

Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies
Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes)
Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues
Develop critical patches and product enhancements
Analyze, identify, and architect solutions for recurring or complex customer issues
Mentor and guide technical support engineers
Work closely with federal customer stakeholders to understand business needs and deliver technical solutions
Define, refine, and continuously improve operational processes for cloud service delivery
Monitor, analyze, and optimize system performance, security, and reliability
Author detailed technical documentation, troubleshooting guides, and process improvements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Principal Safety Engineer - Product Safety Mechanical Systems

The Principal Safety Engineer – Product Safety shall provide support to the Engi...

Location

United Kingdom , Barrow-in-Furness

Salary:

65.00 - 87.83 GBP / Hour

Morson Talent

Expiration Date

Until further notice

Requirements

Proven ability of writing safety justifications, safety arguments and supporting complex safety cases
Demonstrable knowledge of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases
Awareness of the challenges posed by the environment that the product will be exposed to
MS Office proficient – Word, Excel etc.
The ability to analyse complex problems and identify the most critical issues
Ability to interpret technical data and produce clear, logical and robust safety arguments
The successful candidate will need to hold a UK MOD Security Clearance to SC level prior to starting

Job Responsibility

Support Mechanical System Owners in the production of their System Design Safety Justifications
Produce, present and articulate clear and logical technical safety arguments
Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Safety Case and supporting documentation
Support Product Safety hazard and risk identification, management and assessment activities
Understand the application of the wider Safety Case, Quality and HSE Management System documentation
Ensure the adequacy of Safety arguments demonstrating satisfaction of Product Safety requirements
Support collaboration and communication between the Product Safety and Mechanical Engineering teams

Fulltime

Product Support Engineer Public 5G

Provide technology consulting to external customers and internal project teams. ...

Location

Portugal , Paco de Arcos, Lisbon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Basics of core network in Telecom
Familiarity with Telecom Standards
Knowledge of Diameter and SS7 protocols
Ability to perform technical analysis using Wireshark trace/PCAP
Linux troubleshooting skills
Strong analytical and problem-solving skills
Ability to cope with fast-paced, high-pressure situations, especially during outages
Curious and commendable attitude
Team player – an absolute must
Keen to experiment and come up with creative solutions

Job Responsibility

Verify and implement detailed technical design solutions identified by the Project/Technical Manager
Provide detailed technical designs for enterprise solutions
Act as the Principal Consultant, analyzing and developing enterprise technology solutions
Lead technical assessments and delivery of specific technical solutions to customers
Provide a team structure conducive to high performance and manage the team lifecycle stages
Coordinate implementation of new installations, designs, and migrations for technology solutions in networks, applications, or platforms
Offer advanced technical consulting and advice on proposal efforts, solution design, system management, tuning, and modification of solutions
Contribute to the company's strategy moving forward
Collect and analyze data from appropriate sources to determine customer needs and requirements
Respond to requests for technical information from customers

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Amer flight deck product support lead

NAVBLUE is looking for a Product Support Lead responsible for the quality of the...

Location

Canada , Waterloo

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

Engineering or Master's degree in software engineering, aeronautics, or equivalent post-secondary degree
Experience in Airline Flight Operation (5-10 years)
Superior analytical and problem-solving skills
Strongly focused and self-motivated to overcome challenges to deliver on time and on quality
Project management experience
Flexible, adaptive approach with strong customer focus

Job Responsibility

The performance and the quality of the support provided to customers by L1/L2 support teams across the AMER region for the Flight Deck cluster of products
Being the focal point of escalation for a family of products within the L2 teams
Supporting the Principal Support Manager in the prioritization of the issues reported by the Customers to be addressed by L3 teams
Supporting the PSM in steering L3 support team activities with regard to the quality and accountability of Root Cause Analysis events
The identification of Customer irritants to be addressed through specific improvement initiatives
Preparing and Presenting Statistical Reviews Weekly with leadership
Ensuring Ticket Quality
Populating KB documentation
Preparing, attending and following up on customer meetings between NAVBLUE and customers on customer support topics
Participating in and contributing to regular NAVBLUE customer support internal meetings

What we offer

Being part of Airbus Network
Flexible hours
Hybrid working environment (3 days in office)
Free parking
Vacation Days (15 - 25)
Professional Development Day
Christmas shut down
Summer core hours
Strong work-life balance
Casual dress code

Fulltime

Principal Product Manager

We’re looking for a Principal Product Manager to join a fast growing product stu...

Location

United Kingdom , London

Salary:

85000.00 GBP / Year

Zebra People

Expiration Date

Until further notice

Requirements

An expert product manager, with proven experience in product methodology, and the ability to embed and scale structure and process across multiple teams and projects
Technically fluent, with deep knowledge of engineering processes, delivery lifecycles, and system constraints – able to translate between design intent and engineering possibilities, spotting and flagging risks early
Experience working across multiple products simultaneously, comfortable balancing priorities across different clients and industries
Commercially aware, able to make product decisions with business impact. Able to identify where product roadmaps could open new revenue opportunities
A cross functional leader, comfortable leading unified ceremonies, while giving the tools to empower the team to own technical delivery. Excellent at aligning stakeholders, running workshops, and uniting teams around a clear product vision

Job Responsibility

Own product and its methodology – take full ownership of the products you manage, knowing them inside and out, constantly testing and improving them. At the same time, embed a clear, consistent approach to discovery, delivery, & development that spans across multiple products
Scale best practise across strategy & client services – capture and pass product development learnings into their GTM and client services team, helping them turn knowledge into tangible solutions across clients
Bridge disciplines – unite design & engineering teams, running stand-ups & sprints, while ensuring ideas translate into delivery and design decisions that align with technical feasibility
Lead client relationships – act as a trusted point of contact, managing communications & aligning product strategy with stakeholders
Lead roadmap development to ensure commercial value & growth for the customer and business
Drive product evolution – keep projects future-facing, ensure continuity and consistency, while finding and creating space for innovation. Make informed trade-offs between speed, scope & scalability
Mentor & support – provide mentorship and guidance to their Digital Project Manager, helping them grow in product-focused roles. Bring leadership and management to product teams, giving them a strong foundation of expertise to build from

What we offer

32 days holiday (inc. Bank Holidays)
cycle-to-work scheme
quarterly team socials
8-weeks working away allowance each year
Your birthday off
Health & wellbeing budget including both Vitality Private Healthcare and WellHub unlimited gym access and wellbeing apps
Quarterly OKRs & bonus opportunities with monthly check-ins to support your growth
A genuinely supportive culture in an innovative & inspiring workspace

Fulltime

Senior Engineering Manager - Support Platform

Join Intercom as a Senior Engineering Manager and lead teams at the heart of our...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum 5+ years of experience leading engineering teams building and delivering customer-facing software products
Proven ability to lead multiple teams or broad product areas, aligning work across complex domains
A hands-on leader who brings clarity, context, and energy — ready to roll up your sleeves, dive deep, and stay close to the work and your teams, not just manage from a distance
Thrives in ambiguous, fast-paced environments, providing stability, structure, and momentum
Strong product mindset and customer obsession — you think in terms of customer problems, measurable outcomes, and business impact
Comfortable being the sole directly responsible individual (DRI) for your area, taking full ownership of outcomes and stepping confidently into product-thinking shoes when needed
Outcome-driven and an unblocker by nature — you take ownership of problems, remove barriers proactively, and relentlessly drive your teams toward success. You’re energized by achieving results and seeing impact
Eager to directly work with customers, and skilled at turning customer feedback and data into actionable insights and impactful product decisions
Passionate about building high-autonomy, high-accountability teams that consistently deliver exceptional customer outcomes
This is an AI-first role with a high bar for excellence. We expect you to be fluent in using AI tools to solve problems, accelerate output, and inspire others to do the same — helping shape a culture that embraces AI as a core advantage

Job Responsibility

Own one of Intercom’s largest and most complex product areas end-to-end — setting vision, priorities, and measurable outcomes
Work directly with customers and internal functions (including Sales, GTM, and Customer Support) to deeply understand their needs and translate insights into impactful product solutions
Act as the single accountable owner for your product area — comfortable being directly responsible for roadmap, execution, and results, and not shy about stepping into product-thinking shoes when needed
Drive clarity and alignment across teams, balancing near-term delivery with long-term product strategy
Continuously raise the bar for quality, reliability, and customer experience within your teams and beyond
Partner closely with Staff and Principal Engineers to shape direction, architecture, and execution
Coach and grow engineers and emerging leaders, supporting their development and helping them deliver exceptional outcomes
Foster a culture of ownership, accountability, and autonomy, enabling your teams to move fast and deliver meaningful results
Contribute to Intercom’s engineering culture, helping evolve how we build customer-driven software across the organization

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Senior Engineering Manager - Support Platform

Join Intercom as a Senior Engineering Manager and lead teams at the heart of our...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum 5+ years of experience leading engineering teams building and delivering customer-facing software products
Proven ability to lead multiple teams or broad product areas, aligning work across complex domains
A hands-on leader who brings clarity, context, and energy — ready to roll up your sleeves, dive deep, and stay close to the work and your teams, not just manage from a distance
Thrives in ambiguous, fast-paced environments, providing stability, structure, and momentum
Strong product mindset and customer obsession — you think in terms of customer problems, measurable outcomes, and business impact
Comfortable being the sole directly responsible individual (DRI) for your area, taking full ownership of outcomes and stepping confidently into product-thinking shoes when needed
Outcome-driven and an unblocker by nature — you take ownership of problems, remove barriers proactively, and relentlessly drive your teams toward success. You’re energized by achieving results and seeing impact
Eager to directly work with customers, and skilled at turning customer feedback and data into actionable insights and impactful product decisions
Passionate about building high-autonomy, high-accountability teams that consistently deliver exceptional customer outcomes
This is an AI-first role with a high bar for excellence. We expect you to be fluent in using AI tools to solve problems, accelerate output, and inspire others to do the same — helping shape a culture that embraces AI as a core advantage

Job Responsibility

Own one of Intercom’s largest and most complex product areas end-to-end — setting vision, priorities, and measurable outcomes
Work directly with customers and internal functions (including Sales, GTM, and Customer Support) to deeply understand their needs and translate insights into impactful product solutions
Act as the single accountable owner for your product area — comfortable being directly responsible for roadmap, execution, and results, and not shy about stepping into product-thinking shoes when needed
Drive clarity and alignment across teams, balancing near-term delivery with long-term product strategy
Continuously raise the bar for quality, reliability, and customer experience within your teams and beyond
Partner closely with Staff and Principal Engineers to shape direction, architecture, and execution
Coach and grow engineers and emerging leaders, supporting their development and helping them deliver exceptional outcomes
Foster a culture of ownership, accountability, and autonomy, enabling your teams to move fast and deliver meaningful results
Contribute to Intercom’s engineering culture, helping evolve how we build customer-driven software across the organization

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Principal Product Support Engineer

Hewlett Packard Enterprise

Location:
United States , Oklahoma City ▼
Dallas
Houston

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 01, 2025

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